Advance Auto Parts

4.3
286 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2418 Laurens Rd in Greenville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2418 Laurens Rd, Greenville, SC
29607, United States

Hours

Reviews

4.3
285 reviews
5 stars
180
4 stars
52
3 stars
27
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Antonio and Ronnie received high praise for their helpfulness, others were described as rude and unhelpful.

Staff Knowledge

Several customers highlighted the knowledge and professionalism of staff members, particularly Antonio and Eric, who provided valuable assistance.

Product Availability

Customers appreciated the store's well-stocked inventory and ability to find parts quickly, although there were complaints about receiving incorrect or faulty parts.

Store Environment

The store's atmosphere received mixed reviews, with some customers noting friendly staff while others reported disorganization and unprofessional behavior.

Return Policy

The return policy was criticized as being poor, with multiple customers expressing frustration over difficulties in returning items.
  • ER
    Elizabeth Russell
    Oct 26, 2025
    5.0
    Ronnie was great. He helped me find everything I needed and let me know what I didn’t need. Quick, friendly, professional service.
  • CS
    Casey S
    Oct 7, 2025
    1.0
    Workers sound lazy and can’t do anything to save their life. Dude on the phone told me I need to come in the store in order to get a price. Just sounded lazy and didn’t want to do his job
  • SS
    Sean Stansberry
    Aug 26, 2025
    1.0
    Not much help it’s like pulling teeth getting some good service around there. They all need new training. Michael needs a better attitude
  • BH
    Barbara Hammond
    Aug 22, 2025
    3.0
    Very rude and unhelpfull
  • DV
    David Villemaire
    Aug 19, 2025
    1.0
    So I showed up there at around 6pm to pick one quick part. When I arrived the parking lot was blocked off with yellow tape. So parked facing the building to the far left side of the road. There was plenty of room for other vehicles or even a semi truck to get around not that there was anywhere else to go.But as I was heading into the store the little prick with the glasses proceeded to follow me into the store telling me he was gonna call the police if I didn't move my car to a parking spot. So I just proceeded into the store grabbed my part and went to the counter with it.Thats when he told the cashier not to ring me up until I move my car. I said I'll move my car when I leave after I pay you, again he insisted that I move my car or hes not selling me the part. I told him I have gout and im not walking back and forth cause he wants to be the parking police. Then he told me that I had to leave. So I left without the part and went to O'Reillys where my part was actually a dollar cheaper and the customer service was on point. Since I'm part of both car groups, Breakin Necks Blacklist Outlawz (70 strong) & Mopar of the Foothills (500 strong). I promise I will at every chance I get tell them and everyone i come across at every car show, every cars and coffee event and every Thursday night at Greer Dragway to avoid that store at all cost or better yet to Avoid Advance Auto Parts all together for they clearly dont know how to hire manager that know how to treat there customers.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*