Advance Auto Parts

4.2
275 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3713 Pelham Rd in Greenville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3713 Pelham Rd, Greenville, SC
29615, United States

Hours

Reviews

4.2
275 reviews
5 stars
163
4 stars
56
3 stars
26
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and knowledge of staff, others reported rude or unhelpful interactions.

Staff Knowledge

Some employees demonstrated excellent knowledge and problem-solving skills, while others were criticized for lacking basic car knowledge.

Inventory Issues

Several customers noted problems with inventory accuracy and availability of parts, leading to frustration.

Positive Experiences

Many customers expressed satisfaction with the service provided by specific employees, highlighting their willingness to go above and beyond.

Store Cleanliness

The store was generally reported as clean and organized, contributing positively to the shopping experience.
  • AS
    Amanda Spaulding
    Oct 30, 2025
    5.0
    I had a check engine light on my car. Conner was fantastic and helped me figure out what was wrong with it! It was a simple gas cap seal. I will definitely be back here next time I have a problem with my car. The service was fantastic!
  • JS
    jen shirley
    Oct 30, 2025
    5.0
    Connor, at the Pelham Rd, location, was helpful and honest. I felt safe driving my car again. Best service EVER. Thank you, Connor!!
  • JH
    Jon Harris
    Oct 24, 2025
    1.0
    Same guy with a beard last two times I've gone wouldn't even answer simple questions.
  • EF
    Emily Farmer
    Aug 12, 2025
    5.0
    Amazing Service! I will be back!
  • DS
    David S
    Jul 19, 2025
    5.0
    Today was the second time I had to come here. I called ahead to see if they can do a battery replacement. They said they do for most cars, looked up my car and said they can. Came into the store and both gentleman helped me resolve the issue. They looked up the model and make of the car to pick the correct battery then went out and replaced it. It took like 10 minutes. Definitely recommend.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*