Stokes Hodges Ford

Reviews

• DD

  David

  2 days ago
  1.0
  I came in to Stokes Hodges Ford today to sell my 2023 F150 XLT custom ordered truck, this truck only had 4799 miles on it, very clean, and was ordered at Stokes Hodges in 2022, and had all the bells and whistles, I dealt with Dalton over the past few days and had let him know that I had already had an offer from a private party for $45,500 and I really didn't think Stokes Hodges would match or beat that price, but he asked me to give them a chance to do so. I should have gone with my gut because my gut was right, they offered $35k??? $10.5k less than I've already been offered? Go take a look at what they are selling pre-owned 2023 F150's for on their lot with 10 times as many miles, its definitely not the KBB value! Now why would you waste hard working people's time knowing that you wouldn't even come close to what they have been offered? Are you really so money hungry that you would lowball an offer just to make yourself an extra $5k? I guess you are! Be up front with people and tell them the truth! We work too hard for our money to settle for a lowball offer to line your pockets. We've done alot of business with Stokes Hodges Ford, but today showed us that money to them is worth more than a good deal with longtime customers. Have integrity!
• MC

  Mike Cyran

  4 days ago
  5.0
  First time having service work done at this dealership. Morgan was the service advisor assigned and was knowledgeable, professional, and easy to work with. I was impressed with the detailed inspection report they provide, including photos and a full breakdown of everything that was checked and serviced. It’s a great level of transparency and really adds confidence in the work being done.
• BM

  Barry Moore

  Apr 23, 2026
  5.0
  My wife was broadsided by another car that ran a stop sign and we needed to replace it. Went to the local dealership here in Lexington and they would not work with us. Drove to Graniteville and we were treated with the utmost respect from the moment we got out of our car and ended up purchasing a 2026 Explorer. I would recommend them to anyone that is looking for a new car with no hassle and great people to work with.
• RO

  Ron Owens

  Apr 23, 2026
  5.0
  I worked with Josh. He absolutely was prompt from the first phone call to in person. I got to test drive the truck I was looking into and got to see many different models and prackages. They even had the best fit and color for me in house. I ended up happier with an even better truck for a very fair price! I highly will recommend him and his team and will buy from them again! Here soon.
• MD

  Meghan Danielle

  Apr 18, 2026
  1.0
  DO NOT BUY A VEHICLE FROM HERE! If I could give them 0 stars it would still be too many! I worked with Steve to buy a new hybrid truck and he texted saying they would deliver it for $300. The official quote said delivery would be over $1400. Steve said the OTD price would not change if we used our own financing and then the official quote added a $1000 for not using their financing. We should have seen the red flags and backed out at this point but moved forward taking off delivery & that $1000 off. We explained we couldn’t pick the truck up until Saturday and we were texted by Steve that the truck was moved to the back with a sold sticker on it for us. We requested a call from a sales manager to review everything. My husband spoke with Jared explaining to him that we have a 6 & 1/2 hour drive and want to make sure that everything was good to go & that the truck would be held for us until Saturday. Jared agreed saying everything was great and the truck would be there for us Saturday. We had already drove 4 hours Saturday morning when we got the call that the truck had been sold during the week. We tried to call the dealership to speak with a manager explaining the severity and urgency of the situation to the receptionist and was transferred to Kyle’s voicemail 3 times before we gave up. Steve finally called us back and then offered to sell us “the same truck” but a 2026 instead of a 2025. We looked over the listing which had it marked as a hybrid truck. We agreed on numbers through text and drove 2 & 1/2 more hours to buy a truck. We arrived at the dealership around 12:30 pm and Steve went on a test drive with my husband. My husband quickly noticed the truck was not a hybrid but instead an eco boost. Steve claimed he didn’t realize we wanted a hybrid despite the fact that all our communications for purchasing a truck stated we wanted a hybrid Maverick in a specific color. At this point they deleted the listings for the 25 hybrid and the 26 “hybrid” they tried to sell us. When I asked Steve & Jared how we move forward if we could possibly have them do a dealer trade to get the correct truck they promised us not once but twice at this point. Jared said if they bring the specific truck he wants in from another dealer it would cost WAY more. He then complained about how with both of the deals they had made with us they would be losing money as if they were doing us a favor. The first truck was not quoted for a special price.. just the internet price they advertise. At this point instead of apologizing for wasting our time and screwing us over not once but twice he decided to lie and insisted that he was the one who spoke with my husband on the phone and he DID NOT offer to hold the truck because they DO NOT hold vehicles. I heard the phone conversation between my husband and him since it was on speaker phone and he assured him that the truck would be there for us on Saturday and we did not need to worry about driving the 6 & 1/2 hours and it not being there. 13 hours round trip and gas money absolutely wasted. This is how they treat active duty military… this is how they treat their “VALUED CUSTOMERS”!! This dealership should be flying all red flags outside to show their true colors. Run away and buy from LITERALLY any other dealership!! 🚩

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