AutoZone Auto Parts

4.1
350 reviews
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Business Details

5211 Highway 321, Gaston, SC
29053, United States
(803) 739-5778
https://www.autozone.com/locations/sc/gaston/5211-highway-321.html
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About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Highway 321 in Gaston, SC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Gaston, SC or call us at (803) 739-5778.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5211 Highway 321, Gaston, SC
29053, United States

Hours

Reviews

4.1
350 reviews
5 stars
186
4 stars
86
3 stars
31
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and rudeness from management.

Product Availability

Many customers noted that the store usually has the parts they need, but there were instances of receiving incorrect parts or poor assistance in finding the right items.

Store Environment

The store is generally described as clean and organized, with some customers appreciating the friendly atmosphere.

Staff Knowledge

While some employees were recognized for their knowledge and helpfulness, others were criticized for being unhelpful or dismissive.
  • TY
    TrainFood YT
    Dec 7, 2025
    5.0
    Lynne was great, she was able to get me a perfect replacement for a part that wasnt on hand, outstanding customer service
  • PK
    Patricia Keitt
    Nov 18, 2025
    5.0
    This AutoZone is very customer service-driven! After a bad experience today with the AutoZone Killian Rd. COLUMBIA, they installed the battery that I purchased from the AutoZone Killian store. The associate, Samuel was very friendly and quickly installed my battery as soon as I walked in the store!!! I was given a $10 store credit for my green recycled battery. Some Killian Rd. Associates need to be sent down to Gaston country and see how Southern hospitality is done!
  • SB
    Sherrod Brown
    Sep 7, 2025
    1.0
    The manager, Matt is very arrogant and stuck on his self. If I have to deal with this location, I will never buy parts from them again.
  • LD
    Lisa Dawson
    Sep 5, 2025
    1.0
    Never again. I will go to advance auto.
  • EJ
    Edwin Jamison
    Sep 1, 2025
    1.0
    I went to AutoZone in Gaston a few nights ago. I was in line to purchase washers and bolts. The manager was helping another customer ahead of me. He saw me behind the customer. Without saying anything to me after helping the previous customer, he walked off into the back. Didn't say anything about he having to close the store. I then ask the other store employee who was finishing up with his own customer , was the manager coming back. The store employee walked back to where the manager was to see why he just left without saying anything. I overheard the manager telling him that he was about to start drawing down for the night. The other employee came back to his register. I told him that this was really bad customer service. This place has just lost me as a customer because of the rudeness from the manager on call that night. Poor customer service skills at this location.
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Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer pickup and delivery services?

Yes, they offer in-store pickup and same-day delivery services.