TLG Peterbilt - Florence

4.3
203 reviews

About

Truck DealerTruck Repair ShopUsed Truck DealerTruck Parts SupplierTruck Accessories Store
At The Larson Group, we believe buying a truck should be more than a transaction. Our reputation is built on our passion, which translates to premium products that keep you on the road, industry leading customer service, and the knowledge that comes from founders who were drivers before they were dealers. A relationship with us means you’re not just buying a Peterbilt - you’re buying a TLG Peterbilt.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

TLG Peterbilt - Florence
302 Blanchard Road, Florence, SC
29506, United States

Hours

Reviews

4.3
203 reviews
5 stars
146
4 stars
20
3 stars
9
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Delays

Numerous customers reported significant delays in service, with some vehicles held for days or even weeks without proper communication.

Customer Service

While some customers praised the friendly and helpful staff, others experienced unprofessional behavior and poor communication.

Repair Quality

Mixed feedback on repair quality; some customers were satisfied with the work done, while others reported recurring issues after service.

Pricing Concerns

Several reviews highlighted concerns over high labor rates and unexpected charges, leading to dissatisfaction with the overall value.

Parts Department

The parts department received consistent praise for their helpfulness and efficiency, with many customers expressing satisfaction with their service.
  • WF
    Williaw Frierson
    Dec 19, 2025
    1.0
    Took my truck in on Monday saying everyday it'll be ready the next day and now it's Friday and still not done! 1st was coolant pump, then reservoir, now belt! I know it's not my belt cause I just pre trip on Monday and also know it's not my reservoir because if it was da case, I'd seen evidence of a leak somewhere around the reservoir! I also gave them the codes my eld caught now all of a sudden, something totally different! Ridiculous!!!
  • RR
    RF
    Dec 18, 2025
    1.0
    Sooo....is this how you guys drive? At first I thought that maybe I overlooked them, until I watched the dashcam footage. The speed limit where they were is 35mph; had they not been speeding as they approached the light--which was turning red--they would have had to stop. I also quickly accelerated, so they STILL had to be speeding in order to beat the light and run up on me like that. I understand being frustrated on the road, but being dangerous just to prove a point is stupid.
  • JE
    Jerry Eastling
    Dec 10, 2025
    4.0
    Only place we went to and were treat like people really nice feelings made me buy because of the way you treat people will go again
  • JJ
    jalex1218
    Nov 19, 2025
    5.0
    Outstanding customer service, I would recommend to anyone needing services.
  • TR
    Trav Ryger
    Nov 17, 2025
    1.0
    Couldn’t answer basic questions even though I’ve spent thousands here. Trash location

Frequently Asked Questions About TLG Peterbilt - Florence

What are the service hours for The Larson Group - Florence?

Service hours are Monday to Friday from 6AM to 6PM, Saturday from 7AM to 4PM, and closed on Sunday.

What types of trucks can I purchase at TLG Peterbilt - Florence?

You can purchase both new and used trucks at TLG Peterbilt - Florence.