Business Details
About
Truck DealerTruck Repair ShopUsed Truck DealerTruck Parts SupplierTruck Accessories Store
At The Larson Group, we believe buying a truck should be more than a transaction. Our reputation is built on our passion, which translates to premium products that keep you on the road, industry leading customer service, and the knowledge that comes from founders who were drivers before they were dealers. A relationship with us means you’re not just buying a Peterbilt - you’re buying a TLG Peterbilt.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
199 reviews
5 stars
146
4 stars
19
3 stars
8
2 stars
4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Delays
Numerous customers reported significant delays in service, with some trucks held for days without being worked on.
Customer Service
Feedback on customer service was mixed; while some praised the staff for being friendly and helpful, others experienced unprofessional behavior and poor communication.
Repair Quality
Several customers expressed dissatisfaction with the quality of repairs, citing issues that persisted after service was completed.
Pricing Concerns
Many reviews highlighted concerns over high labor rates and unexpected charges, leading to feelings of being overcharged.
Positive Experiences
Despite negative feedback, several customers shared positive experiences, particularly with specific staff members who provided excellent service.
- JJjalex12184 days ago5.0Outstanding customer service, I would recommend to anyone needing services.
- TRTrav Ryger6 days ago1.0Couldn’t answer basic questions even though I’ve spent thousands here. Trash location
- IBIvan BenitezNov 7, 20255.0Buen servicio. Los empleados son amables y el lugar está bien limpio. Tienen baños para ducharse y asta cama para dormir. Buena suerte!
- JRJimmy RichardsonOct 28, 20251.0Took them all day to fix one bad connector wire
- JDJo DOct 10, 20252.0Took one of my trucks in for a simple PM. Arrived at 0900 and didn't leave until 1500. Nothing was wrong with the truck but they charged $1300. Never again!
Frequently Asked Questions About TLG Peterbilt - Florence
What are the service hours for The Larson Group - Florence?
Service hours are Monday to Friday from 6AM to 6PM, Saturday from 7AM to 4PM, and closed on Sunday.
What types of trucks can I purchase at TLG Peterbilt - Florence?
You can purchase both new and used trucks at TLG Peterbilt - Florence.
What payment options are accepted at TLG Peterbilt - Florence?
They accept American Express, Cash, Check, Discover, MasterCard, Travelers Check, and Visa.
Does TLG Peterbilt - Florence offer delivery services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What services does TLG Peterbilt - Florence provide?
They provide heavy-duty truck service and sell truck parts and accessories.
How can I contact TLG Peterbilt - Florence by phone or email?
You can call them at +1 843-667-8177 or email info@tlgtrucks.com.
Is TLG Peterbilt - Florence accessible for wheelchair users?
Yes, the location has wheelchair accessible parking.
Are there nearby places where I can refuel or service my truck near TLG Peterbilt - Florence?
Yes, nearby you will find CAT Scale, TA Truck Service, Petro Travel Center, and Petro Stopping Center for fuel and services.
What hotels are nearby for customers visiting TLG Peterbilt - Florence?
Nearby hotels include Florence Express Inn, Americas Best Value Inn Florence, and Rodeway Inn.
Where can I eat or relax nearby after visiting TLG Peterbilt - Florence?
You can visit Edge Bar and Grill or Iron Skillet, which are located close by.