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At The Larson Group, we believe buying a truck should be more than a transaction. Our reputation is built on our passion, which translates to premium products that keep you on the road, industry leading customer service, and the knowledge that comes from founders who were drivers before they were dealers. A relationship with us means you’re not just buying a Peterbilt - you’re buying a TLG Peterbilt.
Numerous customers reported significant delays in service, with some trucks held for days without being worked on.
Customer Service
Feedback on customer service was mixed; while some praised the staff for being friendly and helpful, others experienced unprofessional behavior and poor communication.
Repair Quality
Several customers expressed dissatisfaction with the quality of repairs, citing issues that persisted after service was completed.
Pricing Concerns
Many reviews highlighted concerns over high labor rates and unexpected charges, leading to feelings of being overcharged.
Positive Experiences
Despite negative feedback, several customers shared positive experiences, particularly with specific staff members who provided excellent service.
JJ
jalex1218
4 days ago
5.0
Outstanding customer service, I would recommend to anyone needing services.
TR
Trav Ryger
6 days ago
1.0
Couldn’t answer basic questions even though I’ve spent thousands here. Trash location
IB
Ivan Benitez
Nov 7, 2025
5.0
Buen servicio. Los empleados son amables y el lugar está bien limpio. Tienen baños para ducharse y asta cama para dormir. Buena suerte!
JR
Jimmy Richardson
Oct 28, 2025
1.0
Took them all day to fix one bad connector wire
JD
Jo D
Oct 10, 2025
2.0
Took one of my trucks in for a simple PM. Arrived at 0900 and didn't leave until 1500. Nothing was wrong with the truck but they charged $1300. Never again!