Welcome to Pilot Travel Center in Florence, SC!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Cleanliness
Many customers reported unsanitary conditions in bathrooms and showers, with some describing them as filthy and poorly maintained.
Fueling Experience
Customers frequently complained about slow fuel pumps and issues with pump functionality, leading to long wait times.
Food Options
While some appreciated the variety of food options, others noted that items were often unavailable or poorly prepared.
Parking Issues
Several reviews mentioned tight parking conditions and the presence of vehicles taking up multiple spots, making it difficult for truck drivers.
RB
Robin Bryant
Dec 27, 2025
5.0
Great location and convient to my job..Store is always clean and all the staff are pretty nice!!!! Everyone always has smiles!!!!
CV
Charlotte Vasilakis
Dec 18, 2025
4.0
Overall it's a good place but at night the ladies that work are way too suspicious of everyone and like just looking at you suspect or like they're doing you a favor but really you're doing them a favor
MA
Melissa Acres
Dec 2, 2025
5.0
Except for when they waited outside the bathroom for me accused me of stealing something that I put back on the shelf. 🙄 I let them check my purse and everything and she still didn't believe it. Maybe people shouldn't judge people and assume things.
KK
Kenny Keesee
Nov 30, 2025
5.0
Pilot Travel Centers: A Modern Hub for Travelers
Pilot Travel Centers, commonly known as Pilot or Pilot Flying J, have become an essential part of travel culture across the United States. Whether someone is a long-haul truck driver, a family on a road trip, or just a traveler looking for a quick stop, Pilot offers a dependable and welcoming place to rest, refuel, and recharge. Over the years, Pilot has built a reputation for being more than just a gas station. It has grown into a full-service travel hub that aims to make the journey easier for everyone who walks through its doors.
One of the biggest reasons Pilot Travel Centers stand out is their focus on convenience. They are often located right off major highways, making them easy to access when people need fuel, snacks, or a break. Inside, the stores are usually clean, organized, and stocked with a wide variety of products. From hot meals at restaurants like Subway or Dunkin’ to shelves full of drinks, chips, road essentials, and travel accessories, Pilot tries to meet nearly every need a traveler might have. Their food options, especially the fresh pizza, warm breakfast sandwiches, and coffee selections, are popular among drivers looking for something quick but satisfying.
Pilot is especially important to truck drivers, who rely on these centers for more than just gas. Many locations provide shower facilities, laundry machines, and comfortable lounges that let drivers relax
MC
Mike Cellucci
Nov 23, 2025
5.0
This one had a really good shower-head. Staff was friendly, and their tacobell is open 24 hour.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours for Pilot Travel Center in Florence, SC?
Pilot Travel Center in Florence, SC is open 24 hours a day, 7 days a week, including holidays.
What fuel options are available at this Pilot Travel Center?
The location offers gasoline, diesel, and DEF fuels with high-speed pumps. For more details on fuel options and blends, visit https://pilotcompany.com/fuel-prices.
Does this location have shower facilities?
Showers are available at some Pilot locations. For details about showers at this location, please use the store locator at https://locations.pilotflyingj.com/search or contact the store directly.
Are overnight parking and reservable parking spaces provided here?
Yes, Pilot Travel Center offers overnight parking and prime reservable parking spaces for pro drivers and travelers.
What amenities and services does this Pilot Travel Center offer for professional drivers?
Amenities include showers, overnight parking, laundry facilities (varies by location), Wi-Fi, CAT scales, Diesel Mobile Fueling, and free Wi-Fi.
What payment methods are accepted at Pilot Travel Center in Florence?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Are there dining options near Pilot Travel Center in Florence?
Yes, several nearby dining options include Subway, Taco Bell, Cinnabon, Fatz Cafe, Dickey's Barbecue Pit, Bojangles' Famous Chicken 'n Biscuits, Starbucks, Arby’s, Cook Out, and Jersey Mike’s Subs.
Where can I find lodging accommodations near the Pilot Travel Center in Florence?
Nearby hotels and inns include La Quinta Inn & Suites Florence, Guesthouse Inn, Hampton Inn & Suites Florence-North-I-95, and Sleep Inn Florence North.
Are there any propane exchange or money transfer services near Pilot Travel Center?
Yes, Blue Rhino Propane Exchange is available nearby for propane, and Western Union offers money transfer services close to the location.