Pilot Travel Center

3.9
3822 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Florence, SC! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2015 W Lucas St, Florence, SC
29501, United States

Hours

Reviews

3.9
3,822 reviews
5 stars
1,684
4 stars
1,051
3 stars
589
2 stars
186
1 star
312

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Cleanliness

Many customers reported unsanitary conditions in bathrooms and showers, with some describing them as filthy and poorly maintained.

Fueling Experience

Customers frequently complained about slow fuel pumps and issues with pump functionality, leading to long wait times.

Food Options

While some appreciated the variety of food options, others noted that items were often unavailable or poorly prepared.

Parking Issues

Several reviews mentioned tight parking conditions and the presence of vehicles taking up multiple spots, making it difficult for truck drivers.
  • RB
    Robin Bryant
    Dec 27, 2025
    5.0
    Great location and convient to my job..Store is always clean and all the staff are pretty nice!!!! Everyone always has smiles!!!!
  • CV
    Charlotte Vasilakis
    Dec 18, 2025
    4.0
    Overall it's a good place but at night the ladies that work are way too suspicious of everyone and like just looking at you suspect or like they're doing you a favor but really you're doing them a favor
  • MA
    Melissa Acres
    Dec 2, 2025
    5.0
    Except for when they waited outside the bathroom for me accused me of stealing something that I put back on the shelf. 🙄 I let them check my purse and everything and she still didn't believe it. Maybe people shouldn't judge people and assume things.
  • KK
    Kenny Keesee
    Nov 30, 2025
    5.0
    Pilot Travel Centers: A Modern Hub for Travelers Pilot Travel Centers, commonly known as Pilot or Pilot Flying J, have become an essential part of travel culture across the United States. Whether someone is a long-haul truck driver, a family on a road trip, or just a traveler looking for a quick stop, Pilot offers a dependable and welcoming place to rest, refuel, and recharge. Over the years, Pilot has built a reputation for being more than just a gas station. It has grown into a full-service travel hub that aims to make the journey easier for everyone who walks through its doors. One of the biggest reasons Pilot Travel Centers stand out is their focus on convenience. They are often located right off major highways, making them easy to access when people need fuel, snacks, or a break. Inside, the stores are usually clean, organized, and stocked with a wide variety of products. From hot meals at restaurants like Subway or Dunkin’ to shelves full of drinks, chips, road essentials, and travel accessories, Pilot tries to meet nearly every need a traveler might have. Their food options, especially the fresh pizza, warm breakfast sandwiches, and coffee selections, are popular among drivers looking for something quick but satisfying. Pilot is especially important to truck drivers, who rely on these centers for more than just gas. Many locations provide shower facilities, laundry machines, and comfortable lounges that let drivers relax
  • MC
    Mike Cellucci
    Nov 23, 2025
    5.0
    This one had a really good shower-head. Staff was friendly, and their tacobell is open 24 hour.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.