Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Florence, SC!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,403 reviews
5 stars
1,167
4 stars
663
3 stars
347
2 stars
78
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Cleanliness
The cleanliness of the store, restrooms, and showers received positive remarks, although some reviews noted inconsistencies in maintenance.
Parking and Accessibility
Customers appreciated the spacious parking and easy access, but some expressed frustration over the lack of overnight parking for travelers.
Food Quality
Several reviews criticized the food options, particularly at the Wendy's, while others enjoyed the convenience of snacks and drinks available.
Shower Wait Times
Multiple customers reported long wait times for showers, indicating a need for better management of shower facilities.
- CFCarmen FerrellDec 21, 20255.0Mrs. Nyasia, a representative, went above and beyond, called her supervisor to find my phone with international Bankcard, us bankcard, drivers license,… in it. She was calm and collected throughout this whole process and handled the situation very professionally. She is a phantasmic asset to your company and deserves to be a manager as she is one of the special people who sets this company and location apart. Outstanding!
- SRSarah Catherine RowellDec 18, 20251.0Card readers don’t work .. tried two and went in. Went to Buckees
- DEDan EllisonDec 15, 20251.0Pilot used to be one of my go to stopping places. But they have forgotten about the consumer and now they don’t allow people to stay overnight in their parking lot. This is one of the many reasons I am quickly becoming done with pilot.
- MFMichele FlowersDec 6, 20255.0I must say this is the first time I’ve ever posted a review on a gas station, but the Pilot Gas Station on N Williston Rd. will definitely be my go to location when traveling the Florence area! It was easy in and out, close to the interstate, and the station was clean and the restrooms well maintained. Dustin, the manager and his staff were so friendly and had excellent customer service.! Thank you and we’ll see you again soon!
- AFAddison FlowersDec 3, 20255.0Super clean and organized store. Employees are extremely friendly. Big shout out to the manager Dustin, for exceptional customer service. Thank you! The Pilot on N Williston Road will be my go to stop when traveling.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in Florence, SC offer to travelers?
Pilot Travel Center provides gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, laundry, snacks, fresh foods, and coffee for travelers.
Is the Pilot Travel Center in Florence open 24/7?
Yes, the Pilot Travel Center in Florence, SC is open 24 hours every day of the week, including holidays.
Does this Pilot Travel Center location have shower facilities?
Showers are available at many Pilot locations; please check the store locator or contact the store for specific shower availability and pricing.
Can I reserve parking at the Florence Pilot Travel Center?
Yes, reservable parking is available. You can reserve parking through the Pilot mobile app or the website.
What payment methods are accepted at this travel center?
We accept American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, cash, and EBT.
Are CAT scales available at this Pilot Travel Center?
Yes, CAT scales are available at the Pilot Travel Center in Florence.
Which nearby restaurants can I visit before or after stopping at Pilot Travel Center?
Nearby restaurants include Hardee's, Wendy's, McDonald's, Zaxby's, Taco Bell, Subway, and Waffle House for a variety of fast food and dining options.
Are there any nearby lodging options close to the Pilot Travel Center in Florence?
Yes, the Holiday Inn Express & Suites Florence I-95 @ Hwy 327 is nearby for convenient lodging options.
Where can I find motorcycle services or dealers close to the Pilot Travel Center in Florence?
Nearby motorcycle dealers include Cory Turnin Life, Black Jack Harley-Davidson, and The Harley Plug for sales and repairs.
How can the nearby CAT Scale and Western Union services benefit Pilot Travel Center customers?
The nearby CAT Scale allows trucks to measure axle weight easily, and Western Union provides money transfer services, adding convenience for travelers.