Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Florence, SC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Palmetto Street location today.
Location
Hours
Reviews
4.2
764 reviews
5 stars
544
4 stars
64
3 stars
38
2 stars
20
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some praised the staff for being friendly and helpful, others reported unprofessional behavior and long wait times.
Reservation Issues
Numerous customers experienced problems with reservations, including cars not being available despite confirmations, leading to frustration and disappointment.
Vehicle Condition
Several reviews mentioned receiving dirty or poorly maintained vehicles, impacting the overall rental experience.
Staff Professionalism
While some staff members were commended for their professionalism and assistance, others were criticized for being unhelpful or dismissive.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others vowed never to return due to negative encounters.
- TTTrain5 days ago5.0It can get hectic during peak hours but they will take care of you no doubt! Great management and great staff at this location. They will go the extra mile to make sure you’re satisfied before leaving.
- JTJ Thompson6 days ago3.0The Enterprise rental location at Sumter, SC is absolutely the best. The Enterprise rental location at 2639 W. Palmetto Street in Florence, SC is to be avoided at all costs, even if your only alternative is hitchhiking.
- APAntoinetta Pressley6 days ago5.0Always Professional!!!
- GBGwendolyn Horne BestNov 5, 20255.0They are very RESPECTFUL People who will help you get in and out with the car you need.
- KJKaren JettyOct 26, 20255.0From beginning to end - the experience was wonderful! Great customer service. Easy pick up and drop off.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Florence offer?
Enterprise Rent-A-Car in Florence offers a wide range of vehicles including cars, vans, and luxury cars suitable for errands, weekend getaways, or when your own car is in the shop.
Where is Enterprise Rent-A-Car located in Florence, SC?
Enterprise Rent-A-Car is located at 2639 W Palmetto St, Florence, SC 29501.
What are the business hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Yes, it's open on Saturdays from 9:00 AM to 12:00 PM and Sundays from 1:00 PM to 4:00 PM.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, they offer great weekend rates and discounts for active military members.
What payment options are accepted at Enterprise Rent-A-Car in Florence?
They accept American Express, Visa, MasterCard, Discover, cash, and checks.
How can I make a reservation at Enterprise Rent-A-Car?
You can reserve a rental car online via their website at https://www.enterprise.com/en/car-rental-locations/us/sc/florence-w-palmetto-st-2644.html or visit in person at their West Palmetto Street location.
Are there other Enterprise Rental services nearby?
Yes, nearby you can find Enterprise Truck Rental and another Enterprise Rent-A-Car location that offer truck and car rentals respectively, providing additional vehicle options.
What dining options are near Enterprise Rent-A-Car?
Close by is Krispy Krunchy Chicken, a fast food restaurant where you can grab a quick meal before or after picking up your rental vehicle.
Are there convenient services near Enterprise Rent-A-Car for customers?
Yes, nearby services include the DK Gas Station for fueling up, Global Party Shop and Global Market 2 for convenience shopping, and several beauty salons like Cielo Nails & Spa and diva station to relax or prepare for events.