Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3217 W Palmetto St in Florence offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
247 reviews
5 stars
153
4 stars
60
3 stars
19
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond.
Product Availability
Many customers noted that the store typically has a wide variety of auto parts and supplies, often able to fulfill their needs.
Mixed Experiences
While some customers had great experiences, others reported issues with service quality and employee knowledge, leading to inconsistent customer satisfaction.
Pricing Concerns
Several reviews mentioned that prices were perceived as high, with some customers expressing frustration over costs.
Communication Issues
There were complaints about poor communication and responsiveness, particularly regarding phone inquiries and customer service during busy times.
- SDStacy DeVaughanNov 28, 20255.0This store has the best customer service. From the time I walked in they helped me get exactly what I needed. The manager Ty goes over and beyond. I watched him multi task with customer and his employees making sure everything was right! He was very knowledgeable and assisting me with things I didn’t know I needed. Thanks again!
- JHJonathon HugginsNov 11, 20251.0They absolutely will not answer the phone. Amd these local parts stores wonder why ppl resort to online orders. It's way cheaper and you don't have to deal with someone who doesn't wanna do there job .
- JEJason ErxlebenOct 12, 20255.0Demetrius was super helpful and very kind!
- PSPaul StewartAug 21, 20255.0The best one in Florence
- RCRich ChristopherApr 17, 20194.0Friendly, fast service with online ordering.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is the Advance Auto Parts store located in Florence?
Advance Auto Parts is located at 3217 W Palmetto St, Florence, SC 29501.
What are the store hours for Advance Auto Parts at 3217 W Palmetto St?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer free battery installation?
Yes, they offer free battery installation with the purchase of a battery, and also provide free battery testing and recycling.
Can the staff at Advance Auto Parts check engine codes on my vehicle?
Yes, Team Members can scan your engine codes for free. Exclusions may apply.
Does Advance Auto Parts provide curbside pickup service?
Yes, curbside pickup is available for your convenience.
What types of products can I find at Advance Auto Parts?
You can find products like car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Are there any nearby places to visit before or after shopping at Advance Auto Parts?
Nearby you can visit CVS Beauty for shopping and spa services, New Body Fat Loss & Fitness of Florence gym for a workout, or A Great Massage Spa to relax.
Are there dining options close to Advance Auto Parts in Florence?
Yes, Little Caesars Pizza is nearby if you're looking for a quick meal after your visit.
Where can I find financial services near Advance Auto Parts?
Edward Jones and Coinme are nearby locations offering financial advising and currency exchange services.
What payment methods are accepted at Advance Auto Parts?
The store accepts American Express, Cash, Check, Discover, Mastercard, and Visa.