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Gerber Collision & Glass

4.2
(193 reviews)

Business Details

9817 Farrow Rd, Columbia, SC
29203, United States
(803) 754-3888
https://www.gerbercollision.com/locations/columbia-farrow-rd-sc

About

Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Location

Gerber Collision & Glass
9817 Farrow Rd, Columbia, SC
29203, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

4.2
193 reviews
5 stars
135
4 stars
18
3 stars
7
2 stars
3
1 star
30
  • BD
    Breonna Dunn
    4 days ago
    5.0
    Got hit by a car and brought my Subaru here. The communication and whole process was smooth/thorough. Dina and MJ gave great customer service. Would recommend to anyone! Thank you!!
  • KS
    Katy Sohm
    Apr 6, 2026
    5.0
    Great work, the team kept me well informed.
  • JL
    Jaelon Lacy
    Mar 6, 2026
    1.0
    I came to Gerber Collision on 03/06/2026 to get a walk in estimate for my Volvo. I already have an open claim with USAA and just wanted to price around before deciding where to get it fixed. That’s it. Simple. From the moment I walked in it felt like I was doing something wrong. The lady at the front kept telling me I was supposed to already have an estimate in their system. I explained more than once that I was just walking in to get a quote and compare prices. She kept saying that’s not how they do it there. I was honestly just confused and frustrated at that point. What really bothered me is not a single person came outside to even look at my car. Not one. I took time out of my day to come up there and couldn’t even get someone to step outside for five minutes. That didn’t sit right with me at all. The energy in there felt tense too, like employees were competing for work. It just wasn’t welcoming. I’ve heard from someone else that their car came out looking good after repairs, so maybe the actual body work is fine. But customer service and first impressions matter, and this wasn’t it. I’ll be fixing my car somewhere else.
  • JS
    Janet Smith (J. C. Smith)
    Feb 24, 2026
    1.0
    This location does not do out of pocket repairs. Other 2 locations I called does.
  • DS
    David Shin
    Feb 12, 2026
    5.0
    Matt the goat helped me throughout the process of getting my car fixed and was easy to text for updates and picking up. 10/10

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Certified May 03, 2026Yext Knowledge Graph
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