Valvoline Instant Oil Change

Reviews

• GV

  Gator Vol

  4 days ago
  5.0
  The team was very attentive and courteous throughout the entire oil change process. Great location and will continue to use for all of the oil changes on my cars.
• FJ

  Floyd Jeffcoat Jr

  Feb 3, 2026
  3.0
  If the employees were more professional and knowledgeable instead of acting "ghetto" or unseemly, I think I would have had a better experience. They have to understand that the customer can hear them when they are speaking to each other or rapping to themselves. They also seemed to be checking off that they checked things but did not which concerns me. You have to make sure you remind them to check things like tire pressure. The oil change sticker machine was also broken, supposedly, which minimizes the experience. Very surprising seeing that this location is fairly new. In conclusion, I think the manager should work on training the employees on how to properly communicate with the customer. You have to be clear, concise, right tone and pitch. My opinion of course, but definitely need to have a look at your staff to make sure you are giving consistent customer service even on the slow days. Remember customers can see and hear everything. Don't haggle just inform and move forward. Always be honest and not just seem to want to meet a quota. Thanks.
• BR

  Brian Racz

  Jan 20, 2026
  5.0
  New location, great crew. Knowledgeable affable staff. Went for oil/filter and was asked about other items. Got my cabin air filter replaced, really needed it, happy for the remind. No snags here at all, will return.
• RH

  Renee Hardemon

  Jan 14, 2026
  5.0
  The technicians were very helpful and friendly. They were professional and fast. Great place to get and oil change. I will definitely be back!
• KH

  kayliah Hann

  Jan 10, 2026
  5.0
  This was my initial experience receiving help from Alex and Gabriel. They were exceptional. It was wonderful to witness diversity and young professionals in this setting. They surpassed my expectations. I highly recommend this location for the northeast community!!!