Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Columbia, SC believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
495 reviews
5 stars
409
4 stars
22
3 stars
14
2 stars
13
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting employees like Judah and Paris for their exceptional service.
Wash Quality
While some customers were satisfied with the cleanliness of their vehicles, others reported issues with scratches and incomplete washes, indicating inconsistency in wash quality.
Event Management
Several customers expressed disappointment regarding miscommunication about event dates and closures, leading to frustration and a loss of trust.
Vacuum Issues
Multiple reviews mentioned problems with the vacuum suction and functionality, suggesting a need for maintenance and improvement in this area.
Value for Money
Customers appreciated the pricing and value offered, especially with the monthly service and free vacuum access, although some felt the quality did not match the cost.
- MCMark Corum4 days ago3.0I've subscribed to their unlimited "Works" plan for 2 years now and have been very happy with the quality of the washes I got there. The only real problem is keeping their open hours in the evenings. Supposedly, they are open until 8 pm on weeknights, however they actually are shut down by 7:30 most nights
- JMJEROME MOORE5 days ago1.0Got the works 5 different washes and tire gloss never comes out..would not recommend going here.
- JFJennifer FilloNov 9, 20251.0I bought their Father's Day buy one get one 50% off Promotion, but it was a scam. Membership automatically canceled after first month. Never got the 2nd month that was supposed to he 50% off. Ownership/management has been unresponsive via email.
- DSDavid ShullNov 3, 20251.0Rude employees who don’t know how to correct do there job. Poor customer service and the computer system never reads plate correctly. Go to hurricane wash where they treat customers well
- TCToni CooperOct 26, 20252.0I recently drove an hour and a half with my kids yesterday the 25th to go to the tunnel of terror just for them to say it was the 23-24th and the event was over it’s very disappointing you guys can’t get your information correct ,it’s posted everywhere that it’s the 24-25th I even called customer service to make sure and they said the same thing I’m very disappointed and won’t even be coming there anymore for business….
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Columbia, SC?
Tommy's Express® Car Wash is open Monday through Saturday from 7:00 AM to 8:00 PM, and on Sunday from 9:00 AM to 6:00 PM.
Where is Tommy's Express® Car Wash located in Columbia?
It is located at 4700 Devine St., Columbia, SC 29209, United States.
What types of payment does Tommy's Express® Car Wash accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Tommy's Express® Car Wash offer any membership programs?
Yes, they offer an unlimited membership program accessible through the TommyClub App.
What services does Tommy's Express® Car Wash provide?
Their services include free vacuums, free mat washers, and an interior detailing kit, along with various car wash products like Rainbow Coat, Body Wax, Tommy Guard®, Red Hot Cleanser, and Tire Shine.
Can I contact Tommy's Express® Car Wash via email?
Yes, you can reach them at SC63@teamtommys.com.
What nearby dining options are available if I visit Tommy's Express® Car Wash?
Nearby dining options include Jersey Mike's Subs, Another Broken Egg Cafe for breakfast and brunch, Kairos Mediterranean for Greek cuisine, Ruby Tuesday for burgers, Church's Chicken, Moe's Southwest Grill for Mexican food, Smashburger, Dave's Hot Chicken, Applebee's Grill + Bar, and Eggroll Chen for Chinese fast food.
Are there any nearby places where I can send parcels or access courier services near Tommy's Express?
Yes, there is a UPS Access Point location nearby offering courier and delivery services, shipping center, and post office functions.
What automotive services are available near Tommy's Express® Car Wash besides car washing?
Nearby automotive services include Take 5 Oil Change for oil changes and auto restoration, as well as Advance Auto Parts for automotive parts and accessories.
Is there a coffee shop near Tommy's Express® Car Wash where I can relax?
Yes, CLUTCH Coffee Bar is nearby, offering coffee, smoothies, and a cafe environment.