Safelite AutoGlass

4.2
1075 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Columbia area, turn to Safelite AutoGlass . Those in central Columbia or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 161 Windhill Rd, Safelite AutoGlass Columbia repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
161 Windhill Rd, Columbia, SC
29203, United States

Hours

Reviews

4.2
1,075 reviews
5 stars
803
4 stars
54
3 stars
24
2 stars
33
1 star
161

What are people saying?

AI-generated from recent customer reviews

Professionalism

Customers consistently praised the professionalism and expertise of the technicians.

Customer Service

Many reviews highlighted excellent customer service, with staff being friendly, courteous, and helpful.

Efficiency

Numerous customers noted the quick turnaround times and efficient service during windshield replacements.

Communication

Customers appreciated the clear communication regarding appointment times and service details.

Frustrations

Some customers experienced issues with scheduling and service follow-ups, leading to frustration.
  • LW
    Linda Wodnick
    3 days ago
    5.0
    Thank you very much for the knowledgeable technician that serviced my car on a Monday. He Explained what and how he was going to do the job. The job ran in a timely manor.
  • TS
    Tony Shumpert
    3 days ago
    5.0
    Replacing a windshield is not fun but Safelite made it a painless process. They were very professional and courteous with great customer service. Their ability to come to your workplace made it really convenient. Would recommend to anyone who needs any auto glass repair.
  • RR
    Robert Rutledge
    Nov 6, 2025
    5.0
    Safelite had several very convenient openings, and James was great! He kept me updated throughout the day with n ETA and estimated time to complete the repair. He had my window replace in no time at all, cleaned up very nicely, and even put the extra effort in to leave my car a little nicer than before the service. Overall a great experience.
  • MM
    Morgan Mccray
    Nov 5, 2025
    5.0
    The whole process was very smooth and effortless. My technician, Austin, was very informative and worked diligently to get the job done. Only took about an hour from start to finish. I didn’t have to pay anything since I submitted a claim through my insurance company. But I did look at their prices before submitting the claim and they were reasonable. 10/10 would definitely recommend!
  • MS
    Marko Shaw
    Oct 22, 2025
    3.0
    I am changing this review because the people that work at this shop are so nice. The communication issues I experienced are more likely the fault of Safelite nationally. It did take 3 appointments (3 days of my time) last year to get the correct windshield installed which was very frustrating- and this shop cancelling on me with less than an hours notice last week (when I was already on my way there at 6:30 in the morning) because of something that should have been known a week before when I made the appointment was very frustrating as well. But the real issue I think is Safelite's policy not to make local stores easily reachable by phone. I attempted to reach them multiple days before this appointment to ensure the correct windshield was there and was unable to get a phone number to contact them which would've saved all this trouble, wasted time, and frustration.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Columbia provide?

Safelite AutoGlass offers auto glass installation and repair, including windshield chip and crack repair, back/rear glass replacement, side glass replacement, power window repair, and windshield wiper replacement. They also provide same-day service and handle insurance paperwork and processing.

Where is Safelite AutoGlass located in Columbia, SC?

Safelite AutoGlass is located at 161 Windhill Rd, Columbia, SC 29203, USA.