Jim Hudson Buick GMC

Reviews

• RI

  ronald Ingram

  5 days ago
  1.0
  I went in to have a airbag recall fix. I left with a cracked dashboard. I spoke personally to the general manager that said there was nothing he could do for me because even tho they may have damaged my truck installing a recall airbag inflator that my dash was old and not their responsibility. They didn't say prior to doing the work that they got paid for from General motor that my dashboard could get damaged and not repaired. I've dealt with the lexus side of jim hudson and have never had an issue from start to finish with service. The cadillac Buick side of jim hudson suck
• CR

  Carmaletta Revels-Tillman

  5 days ago
  1.0
  I bought my buick from here. And did all the maintenance on my new car. Now that their warranty ran out I am paying through the nose for repairs that IF their service repair department did their job I would not have to be doing. All the stuff wrong with my car should have been discovered and fixed. I am now using That's my Mechanic. They say I am not the only person to have used Jim Hudson for service on my vehicle only to find out they did nothing.
• RP

  Robert Pfeiffer

  6 days ago
  5.0
  Our service advisor Mr. Cooper did an absolutely stellar job from greeting my wife and I in the service drive to returning our vehicle back to us fully cleaned and ready to hit the road. As a retired District Manager, Mr. Cooper is surly a very valuable asset to your dealership and your Customers. If I was still working I would make a strong effort to steal him away from you. Thank you for the outstanding service today! Bob & Joan Pfeiffer
• JD

  J Davis-Jackson

  Nov 11, 2025
  1.0
  (A long story, but relevant) DO NOT TAKE YOUR VEHICLE TO GET SERVICE!!! While traveling through Columbia, SC. I had some car trouble, my GMC Terrain vehicle sensor stated that my 'Stabilizer-Trak' needed service. Unfamiliar on where to take my vehicle for service. I selected to have my vehicle service at Jim Hudsom GMC dealership (which IS where I normally have my vehicle service at a reputable dealership). However, my vehicle had a diagnostic & sat at this dealership for over 30 days!! Not really knowing what was the problem??? My warrenty compamy had them to meet all of the compliances request & paid the service fees. The GMC service rep assured me that the dealership/mechanic meet all of requirement before submitting a final payment for the vehicle to be released; They (Jim Hudson GMC) service reps assured me that they had fixed the issue and finally it was returned to me (not in the same condition). While my vehicle was there for 30+ days, they never provided exterior maintenance and left the interior cabinet under the steering wheel damaged, exposed and unsecured😠. My vehicle operated for only one day before I had to have my vehicle tolled back to the dealership for the SAME condition that showed up on the dashboard previously! My vehicle remained at the dealership for another seven days for another mechanical diagnostic in which the service rep stated that she had one of her most experienced mechanic working on it. It was released to me again, assuring me that the condition was repaired. The next day when I went to start it up; the car would not turn over. I was asked to return my vehicle for a third time. I refused because, I did not trust their mechanical service; my vehicle was "re-diagnosed with 17 error codes after Jim Hudson GMC serviced my vehicle." Which meant that the mechanic did not know what they were doing. I have more error codes now then when I originally bought my car in to get service. No one acknowledged the steering wheel damaged even after I uploaded pictures. I refused to make any additional fees and per my warranty company suggested I seek a more reputable car repair shops. I have not recieved any correspondences from Jim Hudson GMC. Which let's me know that there priorities are to sale cars and NOT TO PROVIDE QUALITY REPAIR SERVICE. They are considered a monopoly car dealership in Columbia. SC
• M1

  Magnum 1102

  Nov 10, 2025
  1.0
  Im very disappointed in my experience with Jim Hudson. Sunday night I researched 2026 Sierra 1500 lifted trucks and came across a beautiful truck at Jim Hudson GMC listed for $70k. After incurring about it, on Monday I received information from one of the salesman via text message. Erwin sent me a couple videos one introducing himself which I thought was a nice touch and another video going over so.e of the details of the truck. It was the 2nd video that threw me for a loop because Erwin mentions the price of the truck has changed to $109k and they have to update that price online. I called to speak with Mr Erwin after work and talk about the truck that I was still interested in but definitely not at that price. The online price now list the truck at $105k... $35k more than its original listed online price less than 24hrs ago. During the phone call he never even tried to see what he could even do on the price knowingly they falsely advertised this truck....that not the buyer fault. Mind you this is the 1st time I've ever dealt with this Jim Hudson GMC so its not a great 1st impression at all. Why would I buy a truck that you just increased by $35k!!! Im very displeased because I really wanted this truck. He didn't check to speak with a manager on it or nothing. Disappointed and they lost a buyer!

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