Jim Hudson Buick GMC

4.2
2070 reviews

About

GMC DealerBuick DealerCar DealerUsed Car DealerCar Leasing ServiceUsed Truck Dealer
Jim Hudson Buick GMC on Killian Road has been family-owned and operated, and serving Columbia, since 1980. Mr. Hudson's top priority is, and will always be customer satisfaction. Customer satisfaction is the "goal" of every department at the dealership. Whether it is buying a new or used GMC vehicle, getting your vehicle repaired, or looking for new parts and accessories, each customer is handled with care. Jim Hudson Buick GMC is determined and committed to making your automotive experience an enjoyable one like no other. Visit our GMC showroom in Columbia, SC today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Jim Hudson Buick GMC
4035 Kaiser Hill Rd, Columbia, SC
29203, United States

Hours

Reviews

4.2
2,070 reviews
5 stars
1,519
4 stars
134
3 stars
75
2 stars
69
1 star
273

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by staff members, particularly highlighting individuals like Nicholas Cooper and Samantha Inglis for their exceptional support.

Sales Experience

While some customers had positive experiences with sales staff, others reported issues with pricing discrepancies and poor communication, leading to frustration and disappointment.

Service Quality

The service department received mixed reviews; while many appreciated the promptness and thoroughness of service, others reported significant issues with repairs and communication regarding vehicle status.

Overall Satisfaction

Overall, customers expressed a mix of satisfaction and dissatisfaction, with some vowing to return for future services while others indicated they would not recommend the dealership due to negative experiences.
  • AA
    Alizai Alizai
    2 days ago
    5.0
    Jay Miner Your attention to detail is impressive; I felt really confident in your service." was particularly impressed with your patience in answering all my questions." * "Your professionalism and friendly attitude made the experience truly enjoyable."
  • BS
    Brumitte Sanders
    4 days ago
    5.0
    The service representative processed me immediately upon arrival and kept me apprised of the time frame of my vehicle service. Everyone was professional and courteous.
  • DS
    Dianne Sellers
    5 days ago
    1.0
    WARNING! Please be very cautious when trying to purchase a vehicle from Jim Hudson GMC in Columbia,S.C. We saw the exact vehicle on their website that we had been looking for. Called on 12/30/25 to make sure the vehicle was on the lot and get final price. Spoke with Jared Skiff. We called again on 12/31/25 to let Jared know that we wanted the vehicle and could pick it up later that day. We asked if he needed our bank to wire the money to secure the deal. He said no, just bring cashiers check. We called him again at 4PM to let him know we were in transit. Everything was good. It was 70 mi. drive for us. We called him again at 5:20PM to let him know we were about 10 minutes away. He put us on hold, then came back and said vehicle was just sold. We still drove to dealership because we wanted to speak with his manager. What a joke!! Joe Kelly (Floor Manager) came out and said all he could do was apologize. We asked to speak with someone higher up than him. He went in office and came back with a card Jim Hudson GMC - no name or title of person? We are old school. When a man gives his word, that’s it. We purchased 2 vehicles from Jim Hudson Chevrolet in Columbia in the last 2 years but will never step foot in another Jim Hudson Dealership. I had to give 1 star in order to write review , otherwise would have been 0. Very unhappy customers. Ronnie & Dianne Sellers, Florence, SC
  • JW
    Jim Woodring
    Dec 30, 2025
    5.0
    Justin was very helpful when my appointment failed to show up. He got the appointment set and helpful. He then called on Saturday and said that the car was ready but the tech said that there was a couple of things that needed to mention. After he explained what needed to be done I advised him to do the job.
  • AC
    Abby Collins
    Dec 27, 2025
    1.0
    One star because zero isn’t an option. I had an extremely frustrating experience with the sales team at Jim Hudson GMC this morning. I emailed with a salesman the day before and worked out a deal specifically for a 2026 GMC Terrain Denali. I was told everything was good to go and that all that remained was to come in, sign the paperwork, and bring a check. When I arrived, I test-drove the vehicle and went inside to finalize everything. That’s when the story changed. The salesman told me he needed to “rework the numbers” because the pricing he had given me was actually for a Terrain AT4—a completely different vehicle that I never asked about or discussed. He said it should still be fine and needed to check with his manager. The manager then came out and explained they couldn’t sell me a Terrain Denali for the price of an AT4 and that somehow “wires got crossed.” I made it very clear that nothing should have been crossed—I inquired about one specific vehicle and was assured via email that the deal was confirmed. After being told the deal was set and taking time out of my day to come in, it became clear this was a bait-and-switch situation. Be very cautious believing anything you’re quoted here. Even when you clearly spell out the exact vehicle you want, the numbers apparently aren’t reliable.

Frequently Asked Questions About Jim Hudson Buick GMC

What types of vehicles does Jim Hudson Buick GMC specialize in?

Jim Hudson Buick GMC specializes in GMC trucks, GMC cars and SUVs, and Buick sedans and SUVs.

Where is Jim Hudson Buick GMC located?

Jim Hudson Buick GMC is located at 4035 Kaiser Hill Rd, Columbia, SC 29203, United States.