Jiffy Lube

4.1
466 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in COLUMBIA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
4414 Devine St, Columbia, SC
29205, United States

Hours

Reviews

4.1
466 reviews
5 stars
303
4 stars
54
3 stars
25
2 stars
12
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with some praising the fast and friendly service, while others experienced negligence leading to car issues.

Customer Service

Feedback highlighted both positive interactions with staff and significant complaints about unprofessional behavior and poor communication.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, feeling overcharged for services, and confusion regarding quoted prices.

Safety Concerns

Multiple customers expressed concerns about safety and professionalism, particularly regarding staff working alone and potential negligence during service.
  • AK
    Adam Kolkowski
    1 day ago
    5.0
    2010’Ford Edge here. Had a leak somewhere that leaked all over the engine. the technician helped pin it down and he said he cleaned it for me which was awesome. he was great to talk to and so was the lady that helped me this day, she was the super professional. Told me what I needed but didn’t strong arm me. Very fair pricing. She was awesome, got a great vibe here and I’ll be back in 5k miles for sure. Maybe sooner
  • TJ
    Tate Jeppesen
    2 days ago
    5.0
    Concise communication with what is going to happen.
  • AR
    Alexis Toney Ryans
    3 days ago
    5.0
    I came by jiffy lube and Chris helped me fix my head lights in the spare of the moment very friendly and ms Chasity as well I greatly appreciate them and I will be coming back
  • JW
    Justin Whitaker
    Jan 4, 2026
    5.0
    All 3 of the employees worked in perfect unison from meeting me at the front to collecting payment and getting me out quickly. I was fairly close to end of day and they still treated me like first one of the day.
  • SC
    Stephanie Castillo
    Dec 27, 2025
    1.0
    Went to get a simple oil change and ended up having to get my car towed on Christmas Eve. During my oil change someone failed to bolt back my skid plate. While on my way home someone gets my attention to tell me I have sparks coming from the bottom of my car then I start hear something scrapping. I pulled over immediately and had to get it towed to avoid further damage to my new car. Contacted Jiffy Lube manager Friday and gave them the day to fix the issue. They have yet to tell me when they're going to fix my car. It took them less than an hour to mess my car up but now I feel like I'm being ignored to get it fixed. I try to contact the customer service line and guess what no luck there. Also asked for their district managers number or atleast corporate and they won't give me the numbers. DON'T GO HERE!!!! DEFINITELY NOT WITH A NEW CAR.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service