Overall, customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Service Speed
Many reviews noted quick service and efficient handling of repairs, although some customers experienced delays despite having appointments.
Honesty and Trustworthiness
Several customers appreciated the honest communication and quality of work, although there were a few complaints about perceived dishonesty regarding repairs.
Mixed Experiences
While many customers had positive experiences, some reported issues with appointment management and customer service, particularly from specific staff members.
MF
Marissa Freeman
Feb 26, 2026
1.0
So I scheduled an appointment at this location for 430! 2 hours before they close! And I come in and was told that the techs went home because it was pretty slow! Like who does that and how is that okay! What is the point in being able to make an appointment if you are not able to have the services done. I work all the time and this is my only day off and you’re telling me I have to wait a whole week before I can have these services done!
RN
Rachel Nguyen
Feb 16, 2026
5.0
Highly recommend. They’re always so friendly and helpful. Anytime I come here the service is done in a timely manner and they’re very thorough. I’ve been bringing my vehicle here for years and won’t go anywhere else.
BV
Blythe Vickery
Feb 6, 2026
5.0
This location is very honest and truthful while also doing quality work. Will definitely use again!
JR
Jacob Robinson
Jan 30, 2026
5.0
Saved our family road trip! Ask for AJ or Michael.
I cannot say enough good things about this Goodyear location. We were traveling from Florida to Michigan with our four children when we developed a scary grinding noise. We were in a major bind and potentially stranded, but AJ and Michael were incredibly understanding and patient with us. They got our van in on short notice, quickly diagnosed a frozen caliper, and had it fixed the same day. Their expertise and kindness allowed us to get back on the road safely. If you want honest, fast, and empathetic service, this is the place to go!
AS
Alyssa Stanton
Jan 25, 2026
5.0
I’ve been going to the Goodyear on Harbison for over 16 years, and the service has always been outstanding. The customer service and quality of work are consistently top-notch. Michael, William, and Kevin (even though he’s at a different location now) have always gone above and beyond to make sure my vehicle is taken care of and running right. I truly appreciate everything they do.
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes and tire services.
What are the regular business hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 7:30 AM to 6:30 PM and is closed on Sundays.
Does Goodyear Auto Service offer in-store pickup?
Yes, in-store pickup is available at Goodyear Auto Service.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, you can make an appointment online via their reservation website.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible for individuals using wheelchairs?
Yes, the facility has a wheelchair accessible entrance and restroom.
What are the holiday hours for Goodyear Auto Service?
The service center is closed on January 1, April 20, November 27, and December 25; on certain holidays like May 26 and July 4 it operates from 8:00 AM to 5:00 PM.
Are there any nearby places to eat around Goodyear Auto Service?
Yes, you can find fast food options nearby such as Del Taco, Taco Bell, Bojangles', and Jimmy John's.
Where can I find additional automotive repair shops near Goodyear Auto Service?
Nearby automotive repair shops include Just Tires and Midas, providing you more options for vehicle services.
What local amenities are near Goodyear Auto Service for customers to visit?
Near Goodyear Auto Service, customers can visit places like Prisma Health Urgent Care, FedEx Office, Liberty Mutual Insurance, and LongHorn Steakhouse for additional services or dining.
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