Many customers praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to go above and beyond.
Service Speed
Numerous reviews noted quick service and timely completion of repairs, although some customers experienced long wait times despite having appointments.
Communication
While many appreciated clear explanations and communication, some customers reported poor communication regarding service times and issues with their vehicles.
Trustworthiness
Several customers expressed concerns about the honesty of service recommendations, with some feeling misled about necessary repairs.
Overall Satisfaction
Overall, many customers expressed satisfaction with the quality of work and service, although there were notable complaints regarding specific staff interactions and service delays.
MM
Maggie McCormick
6 days ago
5.0
Great customer service, very informative
WG
William Gatewood
Nov 15, 2025
5.0
Astounding customer service. The proficiency of the technician Jimmy was incredible.
JC
Jennifer Chadwell
Nov 8, 2025
5.0
Great friendly and honest communication and service. I was very pleased with my experience here!
BA
Brian Ahern
Nov 6, 2025
5.0
Very courteous and knowledgeable. Got repair completed on time and at a great price!
Thanks!
CM
Chrystal Moore
Oct 14, 2025
5.0
I had an excellent experience at Goodyear on Harbison! After a bad experience with a mobile mechanic, I brought my car here because it started riding rough shortly after a brake and rotor change. The team at Goodyear was able to fit me in quickly and immediately got to work diagnosing the issue. They pinpointed exactly what was wrong and explained everything clearly and professionally.
Their honesty, expertise, and willingness to help on short notice made a stressful situation so much easier. I truly appreciate their service and highly recommend Goodyear on Harbison to anyone looking for dependable and trustworthy automotive care!
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes and tire services.
What are the regular business hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 7:30 AM to 6:30 PM and is closed on Sundays.
Does Goodyear Auto Service offer in-store pickup?
Yes, in-store pickup is available at Goodyear Auto Service.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, you can make an appointment online via their reservation website.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible for individuals using wheelchairs?
Yes, the facility has a wheelchair accessible entrance and restroom.
What are the holiday hours for Goodyear Auto Service?
The service center is closed on January 1, April 20, November 27, and December 25; on certain holidays like May 26 and July 4 it operates from 8:00 AM to 5:00 PM.
Are there any nearby places to eat around Goodyear Auto Service?
Yes, you can find fast food options nearby such as Del Taco, Taco Bell, Bojangles', and Jimmy John's.
Where can I find additional automotive repair shops near Goodyear Auto Service?
Nearby automotive repair shops include Just Tires and Midas, providing you more options for vehicle services.
What local amenities are near Goodyear Auto Service for customers to visit?
Near Goodyear Auto Service, customers can visit places like Prisma Health Urgent Care, FedEx Office, Liberty Mutual Insurance, and LongHorn Steakhouse for additional services or dining.