Overall, customers praised the staff for their friendliness, professionalism, and willingness to help, with many highlighting specific employees for their outstanding service.
Service Speed
Many reviews noted quick and efficient service, with customers appreciating the timely completion of repairs and maintenance.
Communication
While most feedback was positive regarding communication, some customers reported issues with appointment scheduling and delays, indicating a need for improvement in this area.
Trustworthiness
Several customers expressed concerns about the honesty of service recommendations, suggesting that some felt misled regarding repairs and pricing.
Consistency
Long-term customers reported consistent quality of service over the years, indicating a reliable experience at this location.
NG
Nate Gil
2 days ago
5.0
Great customer service. Will be back next time for any of my cars maintenance.
LH
Loreal Ham
2 days ago
5.0
GREAT SERVICE at Harbison location !!
RR
RA
2 days ago
5.0
Great experience at Harbison Goodyear!
JD
Jacob DeClemente
Dec 30, 2025
5.0
Perfect! Quick! Easy! Fast! Perfection!
DG
Danilo Goltsman
Dec 17, 2025
1.0
I scheduled an appointment online, but after driving in, I was told to either come back in two days or call by the end of the day to see if they might have time for a simple tire rotation and inspection. Like if it was a huge favor! This is a perfect example of a business that doesn’t value customer service or respect customers’ time. I would not recommend this service.
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes and tire services.
What are the regular business hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 7:30 AM to 6:30 PM and is closed on Sundays.
Does Goodyear Auto Service offer in-store pickup?
Yes, in-store pickup is available at Goodyear Auto Service.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, you can make an appointment online via their reservation website.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible for individuals using wheelchairs?
Yes, the facility has a wheelchair accessible entrance and restroom.
What are the holiday hours for Goodyear Auto Service?
The service center is closed on January 1, April 20, November 27, and December 25; on certain holidays like May 26 and July 4 it operates from 8:00 AM to 5:00 PM.
Are there any nearby places to eat around Goodyear Auto Service?
Yes, you can find fast food options nearby such as Del Taco, Taco Bell, Bojangles', and Jimmy John's.
Where can I find additional automotive repair shops near Goodyear Auto Service?
Nearby automotive repair shops include Just Tires and Midas, providing you more options for vehicle services.
What local amenities are near Goodyear Auto Service for customers to visit?
Near Goodyear Auto Service, customers can visit places like Prisma Health Urgent Care, FedEx Office, Liberty Mutual Insurance, and LongHorn Steakhouse for additional services or dining.