Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
206 reviews
5 stars
141
4 stars
22
3 stars
6
2 stars
6
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Eric, Jim, and David for their professionalism and attentiveness.
Service Quality
Overall, customers reported positive experiences with the quality of service, including quick repairs and thorough explanations of work done.
Pricing Issues
Some customers expressed concerns about undisclosed charges and high prices for services, leading to dissatisfaction with the transparency of pricing.
Wait Times
Several reviews mentioned long wait times for service, with some customers frustrated by delays despite having appointments.
Mixed Experiences
While many had positive experiences, a few customers reported significant issues with service quality and management responsiveness, leading to a lack of trust.
- JLJohn LeOct 30, 20255.0Would recommend this location to anyone that needs auto service. Super helpful and friendly customer service, helped make the process easier and less stressful for me
- AFApril FutchOct 23, 20255.0Hands down the best customer service ever. All the staff have been so friendly but Steve is super friendly and made my wait time so comfortable. I will totally come here again in the future. Edit to add: Eric the manager is by far the best. He let me know exactly what was wrong with my car and why it rattled.
- CVChatt VisitacionOct 22, 20255.0Mr. Eric William at Goodyear on Garners Ferry Road provided excellent service for my car. He has helped me many times, always with professionalism and kindness. The service is consistently outstanding, and I’ve saved both time and money thanks to his expertise. I truly appreciate his dedication and highly recommend him and the Goodyear team on Garners Ferry Road!
- AGApril GarrettOct 17, 20255.0I recently had an oil change at Goodyear Tire, and I couldn’t be happier with the service. Jim, the employee who assisted me, was friendly, professional, and efficient. He explained the entire process clearly and made sure I understood what was being done. The oil change was quick, and my car felt great afterward. The waiting area was clean and comfortable, making the short wait pleasant. I highly recommend Goodyear Tire for oil changes—especially if Jim is the one helping you!
- LDLaurie D'AmicoOct 16, 20255.0I had a nail in my tire and brought it to Goodyear to get it patched. They fixed it quickly the first time, but unfortunately, I had to come back the next day after getting another nail. Steven was super polite and helpful both times, making the whole experience much easier. Great customer service and reliable work—highly recommend!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair services, including oil changes and tire sales/repairs.
What are the regular operating hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 7:30 AM to 6:30 PM and closed on Sundays.
Are there any special holiday hours or closures I should be aware of?
Goodyear Auto Service is closed on certain holidays like January 1, April 20, November 27, and December 25. On other holidays such as May 26 and July 4, they operate from 8:00 AM to 5:00 PM.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is the Goodyear Auto Service location wheelchair accessible?
Yes, the location has wheelchair accessible entrances and restrooms.
Can customers pick up their orders in-store?
Yes, Goodyear Auto Service offers in-store pickup services.
How can I make an appointment at Goodyear Auto Service?
You can schedule an appointment online via their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
What is the address and contact number for Goodyear Auto Service in Columbia?
The location is at 6204 Garners Road, Columbia, SC 29209-1403. You can call them at +1 803-695-5140.
What nearby places can I visit around Goodyear Auto Service?
Nearby places include Childrens Choice Pediatrics, Firehouse Subs for dining, and Sparkle Car Wash for vehicle cleaning services, making it convenient to combine visits.
Are there other automotive-related businesses near Goodyear Auto Service?
Yes, nearby automotive businesses include Discount Tire and Express Oil Change & Tire Engineers, providing additional options for tire and auto care.
What amenities or services can I find nearby for personal care or wellness?
Nearby options include Jazza Barber Shop for grooming, Amsa Yoga for fitness and wellness, and Ellis Physical Therapy Associates for therapy services.