Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
1400 Gervais Street Suite 2, Columbia, SC
29201-3306, United States
Hours
Reviews
4.2
199 reviews
5 stars
142
4 stars
18
3 stars
5
2 stars
6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Kevin and Jeff.
Timeliness
While several reviews highlighted quick service, others expressed frustration with long wait times and delays, particularly during busy periods.
Trustworthiness
Customers appreciated the honesty and transparency regarding pricing and necessary repairs, although some reported negative experiences with upselling.
Cleanliness and Environment
The shop was noted for being clean and having a pleasant waiting area, contributing to a positive customer experience.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor customer service and mishandling of vehicle repairs.
- JSJeff SnowDec 18, 20255.0Guys are always great!Always helpful and friendly. Nate got right on my truck and installed my tires that ride very smooth. Kevin the manager greeted me this morning and was so helpful. Chris,Dorian and Matt always helpful that's how it was today.Also everyone in the shop helpful. Go give them a chance you want be disappointed.
- JWJean WeingarthDec 11, 20255.0Wonderful service every single time. Kevin, the manager, is attentive and a good listener; he’s the reason I’m a loyal customer! I always feel safe, leaving my car at Goodyear
- LSLibby StarkDec 5, 20255.0Very professional and good people here. Clean store and very nice.
- CDcamryn dendyDec 5, 20255.0They’re actually so amazing, so kind and so welcoming. I’d give 10 stars if I could
- MLMeghan LeaphartNov 21, 20255.0What a wonderful experience - I had car issues on my way back from lunch on a Friday (I work downtown) and my car just stopped working. I was able to get it to Goodyear and within 2 hours, they had diagnosed, fixed the issue, and had me back on my way. What a relief to be able to have someone work on your vehicle and be able to trust that things are taken care of, and I don't have to worry about spending the weekend without my vehicle. I will now be a permanent Goodyear customer based solely off of this experience. Chris was so kind and helpful, and kept me updated the whole time. Thank you!!
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and tire services.
What are the operating hours for Goodyear Auto Service?
The center is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and is closed on Sundays.
Is Goodyear Auto Service open on major holidays?
Goodyear Auto Service is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025). It is open with reduced hours (8:00 AM to 5:00 PM) on Christmas Eve and New Year's Eve.
Does Goodyear Auto Service provide in-store pickup for services or products?
Yes, in-store pickup is available at Goodyear Auto Service.
What forms of payment are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has a wheelchair accessible entrance and restroom.
Where is Goodyear Auto Service located and how can I contact them?
Goodyear Auto Service is located at 1400 Gervais Street Suite 2, Columbia, SC, 29201-3306. You can contact them at +1 803-799-5950.
Are there any notable nearby places that customers might want to visit when they come to Goodyear Auto Service?
Nearby, customers can visit Stantec, a marketing and engineering consulting firm, or the community center Main Street SC. For fuel and convenience, there are nearby gas stations such as Exxon and bp, which might be useful before or after your visit.
How can nearby gas stations assist customers visiting Goodyear Auto Service?
Nearby gas stations like Gervais Street Exxon Services and bp provide convenient refueling options for customers, making it easy to maintain your vehicle during your visit.
Are there any community or religious organizations near Goodyear Auto Service?
Yes, customers might consider visiting nearby community centers like Main Street SC or churches such as Canterbury of Columbia and Trinity Episcopal Cathedral.