Many customers praised the friendly and helpful staff, particularly highlighting individuals like Jeff and Johnny for their exceptional service.
Timeliness
While some reviews noted quick service, others expressed frustration with long wait times and delays, especially for scheduled appointments.
Honesty and Transparency
Several customers appreciated the honest assessments and fair pricing, with some noting that the staff provided clear explanations of necessary repairs.
Mixed Experiences
Feedback varied significantly, with some customers reporting excellent experiences while others encountered issues with service quality and staff attitude.
Convenience
The location was frequently mentioned as convenient for those working in downtown Columbia, making it a preferred choice for many customers.
ML
Meghan Leaphart
2 days ago
5.0
What a wonderful experience - I had car issues on my way back from lunch on a Friday (I work downtown) and my car just stopped working. I was able to get it to Goodyear and within 2 hours, they had diagnosed, fixed the issue, and had me back on my way. What a relief to be able to have someone work on your vehicle and be able to trust that things are taken care of, and I don't have to worry about spending the weekend without my vehicle. I will now be a permanent Goodyear customer based solely off of this experience.
Chris was so kind and helpful, and kept me updated the whole time. Thank you!!
LF
lauren fingar
2 days ago
5.0
Excellent service and helpful staff
MB
Mike Brannigan
Oct 20, 2025
5.0
Great service!! Lex & Chris rock !!
CK
Chris kelly
Aug 30, 2025
5.0
Drove up from Jacksonville to visit my wife for the weekend. Had worn out tires i knew i wouldnt get back home on. So i went in got a price and they had me all wrapped up in the same day . They gave me a better price on a set of name brand tires with 65k warranty than Midas just down the street. Who offerd me a set of no name brand tires with NO warranty for $17 dollars less. So THANK YOU GOODYEAR. Now I can drive with confidence and safety on my way back to Florida. Best shop in Columbia.
SN
Sharon Niland
Aug 16, 2025
5.0
Convenient location and courteous, helpful, honest manager, Matt. I feel my car is in good hands getting the service it needs.
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and tire services.
What are the operating hours for Goodyear Auto Service?
The center is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and is closed on Sundays.
Is Goodyear Auto Service open on major holidays?
Goodyear Auto Service is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025). It is open with reduced hours (8:00 AM to 5:00 PM) on Christmas Eve and New Year's Eve.
Does Goodyear Auto Service provide in-store pickup for services or products?
Yes, in-store pickup is available at Goodyear Auto Service.
What forms of payment are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has a wheelchair accessible entrance and restroom.
Where is Goodyear Auto Service located and how can I contact them?
Goodyear Auto Service is located at 1400 Gervais Street Suite 2, Columbia, SC, 29201-3306. You can contact them at +1 803-799-5950.
Are there any notable nearby places that customers might want to visit when they come to Goodyear Auto Service?
Nearby, customers can visit Stantec, a marketing and engineering consulting firm, or the community center Main Street SC. For fuel and convenience, there are nearby gas stations such as Exxon and bp, which might be useful before or after your visit.
How can nearby gas stations assist customers visiting Goodyear Auto Service?
Nearby gas stations like Gervais Street Exxon Services and bp provide convenient refueling options for customers, making it easy to maintain your vehicle during your visit.
Are there any community or religious organizations near Goodyear Auto Service?
Yes, customers might consider visiting nearby community centers like Main Street SC or churches such as Canterbury of Columbia and Trinity Episcopal Cathedral.