Many customers praised the friendly and helpful staff, particularly highlighting individuals like Joy and Brian for their exceptional service.
Efficiency
Several reviews noted quick service and efficient handling of appointments, although some customers experienced delays.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service in certain instances.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, mentioning instances of perceived price-gouging and high costs for services.
Trustworthiness
Customers appreciated the honesty of the staff, with many noting that they were not pressured into unnecessary services.
LM
Lisa Marsha’
Nov 14, 2025
5.0
Goodyear has been the only place I go to for all services on my car. Everyone there from Robin, to Joy and Adrian have all treated me with care and concern. They work hard to give the very best service and pricing for my budget. They are my go to for everything car! Plus they have great coffee!
LS
Lisa Sparks
Oct 4, 2025
5.0
They were very friendly and trustworthy. I highly recommend them. I even know several people who feel the same way.
BW
BEUTII WISE
Aug 30, 2025
5.0
Excellent service !!! JOY !!! Thank you so much !!!
NM
Nick Mitchum
Aug 27, 2025
5.0
Great team! Got me in and out! Super friendly and highly recommend!
AJ
Amy Jolly
Aug 25, 2025
5.0
Joy took care of me during a very busy Saturday. She took the time to come out and put air in my tires. She scheduled me for the 1st available appointment to replace my tire and got a new tire delivered very quickly while she assisted me in creating a well thought out plan to get by on an spare until my appointment. The desk staff were extremely efficient in getting the process of replacing my tire done quickly today. Thank you for your customer service. It truly helped me to handle things so smoothly.
Frequently Asked Questions About Goodyear Auto Service
What services are provided at Goodyear Auto Service in Columbia, SC?
Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes and mechanical repairs.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 7:30 AM to 6:30 PM and closed on Sundays. Holiday hours vary; for instance, it is closed on November 27, 2025, and December 25, 2025, but open 8:00 AM to 5:00 PM on December 24 and 31, 2025.
Is it possible to pick up orders in-store at Goodyear Auto Service?
Yes, Goodyear Auto Service offers in-store pickup for certain services and products.
What payment methods does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service have wheelchair accessible facilities?
Yes, the location features a wheelchair accessible entrance and restroom for customer convenience.
Can I schedule an appointment online for service at Goodyear Auto Service?
Yes, you can make an appointment online via their reservation website.
Where is Goodyear Auto Service located?
It is located at 4650 Forest Drive, Columbia, SC 29206-3107, USA.
Are there any fitness or recreational facilities near Goodyear Auto Service?
Yes, the Arena Athletic Club, a gym and sports recreation venue, is nearby, perfect for a workout before or after your vehicle service.
What automotive-related services are available near Goodyear Auto Service?
Nearby automotive services include AAA - Forest Acres and AAA Car Care Center, which can be convenient for travel assistance or additional vehicle care.
Are there dining options close to Goodyear Auto Service where I can eat while waiting?
Yes, nearby eateries include Marco's Pizza, Kudzu Bakery & Market, Smoothie King, and Bruegger's Bagels, offering a variety of food and drink choices.