Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Joy and Brian.
Efficiency
Several reviews noted quick service and efficient handling of appointments, although some customers experienced delays.
Trustworthiness
Customers appreciated the honesty of the staff, with many mentioning that they were not pressured into unnecessary services.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor service experiences, indicating inconsistency.
Pricing Concerns
Some customers felt that prices were high or experienced issues with pricing transparency, leading to dissatisfaction.
SM
Summer McGee
4 days ago
5.0
My favorite Good year location! Adrian is the best - he’s super helpful and such a delight to talk to. Service was quick and pricing felt reasonable! Joy came in later but she was so kind and on top of things. They’ve gotten me in last minute many times and have been great to work with!
SR
Sharon Redmond
5 days ago
5.0
Service was great. Very friendly, informative, and kind
PH
Phillip Harmon
Dec 20, 2025
5.0
Always pleasant and enjoyable experience with all the staff at this location. That’s why I have been bringing all of my cars to this specific location for over 20 years for any mechanical issue they were able to handle. Robin and Joy have worked with me most of those years. They are more like some of my best friends.
LM
Lisa Marsha’
Nov 14, 2025
5.0
Goodyear has been the only place I go to for all services on my car. Everyone there from Robin, to Joy and Adrian have all treated me with care and concern. They work hard to give the very best service and pricing for my budget. They are my go to for everything car! Plus they have great coffee!
LS
Lisa Sparks
Oct 4, 2025
5.0
They were very friendly and trustworthy. I highly recommend them. I even know several people who feel the same way.
Frequently Asked Questions About Goodyear Auto Service
What services are provided at Goodyear Auto Service in Columbia, SC?
Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes and mechanical repairs.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 7:30 AM to 6:30 PM and closed on Sundays. Holiday hours vary; for instance, it is closed on November 27, 2025, and December 25, 2025, but open 8:00 AM to 5:00 PM on December 24 and 31, 2025.
Is it possible to pick up orders in-store at Goodyear Auto Service?
Yes, Goodyear Auto Service offers in-store pickup for certain services and products.
What payment methods does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service have wheelchair accessible facilities?
Yes, the location features a wheelchair accessible entrance and restroom for customer convenience.
Can I schedule an appointment online for service at Goodyear Auto Service?
Yes, you can make an appointment online via their reservation website.
Where is Goodyear Auto Service located?
It is located at 4650 Forest Drive, Columbia, SC 29206-3107, USA.
Are there any fitness or recreational facilities near Goodyear Auto Service?
Yes, the Arena Athletic Club, a gym and sports recreation venue, is nearby, perfect for a workout before or after your vehicle service.
What automotive-related services are available near Goodyear Auto Service?
Nearby automotive services include AAA - Forest Acres and AAA Car Care Center, which can be convenient for travel assistance or additional vehicle care.
Are there dining options close to Goodyear Auto Service where I can eat while waiting?
Yes, nearby eateries include Marco's Pizza, Kudzu Bakery & Market, Smoothie King, and Bruegger's Bagels, offering a variety of food and drink choices.