Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Hours
Reviews
4.2
187 reviews
5 stars
131
4 stars
18
3 stars
7
2 stars
3
1 star
28
What are people saying?
AI-generated from recent customer reviews
Quality of Repairs
Many customers praised the quality of repairs, stating their vehicles looked brand new after service.
Customer Service
Feedback on customer service was mixed; while some praised the staff for being friendly and helpful, others reported rude interactions and poor communication.
Timeliness
Several reviews highlighted issues with delays in service, with some customers experiencing longer wait times than expected for repairs.
Communication
Customers appreciated consistent updates during the repair process, although some felt communication was lacking at times.
Accountability
There were complaints regarding accountability for additional issues created during repairs, leading to dissatisfaction among some customers.
- KHKandice HuntOct 26, 20255.0Virgil Jeske at this location is the bomb.com! He works hard, is meticulous, and makes sure that everything is done with quality. He’s fixed a couple of my cars and has even found additional needs and fixed them for me. My cars always come back to well-done and clean! They also communicate with you every step of the way. Even though I’m in Lexington, if my car ever needs body work, I’m making the trip!
- BKBankroll KSep 19, 20255.0Shoutout Matt he’s the GOAT!!!! My 2021 R/T Dodge Challenger was in 2 accidents in the last 3 days and Matt got my car back in great condition ASAP each time. Matt Does great with price matching with manufacturers to get your car looking brand new. Great company 10/10 highly recommend
- EAErica AyersAug 29, 20251.0I was put in contact with this company to repair a single issue, and while they did fix that problem, they unfortunately created several new ones in the process. What should have been a straightforward service call has now turned into a bigger headache, leaving me with more repairs to deal with than when I started. Accountability for the new problems was lacking. I cannot recommend this company based on my experience.
- KWKyuu WashingtonJul 24, 20255.0They got my car right after an accident and looks brand new
- LSLiam SullivanJul 16, 20255.0Would like to say that this place had excellent service. Matt fixed my car up right and Tina is a super nice lady. They both answered any question I had and I’d recommend this place to anyone looking for a car repair shop.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass in Columbia offer?
Gerber Collision & Glass provides auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.
What are the operating hours of Gerber Collision & Glass on weekdays?
Gerber Collision & Glass is open from 8 AM to 5 PM, Monday through Friday, and closed on weekends.
Where is Gerber Collision & Glass located in Columbia, SC?
Gerber Collision & Glass is located at 9817 Farrow Rd, Columbia, SC 29203, USA.
Does Gerber Collision & Glass offer a warranty on their auto repairs?
Yes, Gerber Collision & Glass backs their auto body and glass repairs with a Lifetime Guarantee for as long as you own your vehicle.
What payment methods does Gerber Collision & Glass accept?
They accept American Express, Discover, Mastercard, Visa, and checks as payment options.
How can I request a collision repair estimate from Gerber Collision & Glass?
You can request a free collision repair estimate online through their website's online repair estimate form.
Is there a car wash nearby Gerber Collision & Glass where I can clean my vehicle after repairs?
Yes, nearby car wash options include Frank's Car Wash Express, Take 5 Car Wash, and Tidal Wave Auto Spa, all convenient for cleaning your vehicle after repairs.
Are there any rental car services near Gerber Collision & Glass for customers needing a temporary vehicle?
Yes, Hertz is a nearby rental car service that customers can use if they need a temporary vehicle during repairs.
What dining options are available near Gerber Collision & Glass if I want to eat while waiting?
Nearby dining options include Popeyes® Louisiana Kitchen, Tasty Wings and Seafood, Tropical Smoothie Cafe, Tokyo Grill, and Salsarita's Fresh Mexican Grill for a variety of fast food and restaurant choices.
How can I contact Gerber Collision & Glass if I have questions?
You can call them at +1 803-754-3888 or email info@gerbercollision.com for inquiries.