Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Hours
Reviews
4.1
165 reviews
5 stars
109
4 stars
18
3 stars
8
2 stars
3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service, with specific mentions of staff members like Chris and Kimberly providing excellent communication and updates throughout the repair process.
Repair Quality
Overall, customers were satisfied with the quality of repairs, noting that their vehicles looked brand new after service. However, there were some complaints about incomplete repairs and damage caused during the process.
Timeliness
While several reviews highlighted quick service and timely completion of repairs, others reported delays and lack of communication regarding the status of their vehicles.
Negative Experiences
A few customers reported serious issues, including theft of personal items from their vehicles and dissatisfaction with the handling of their repairs, leading to a lack of trust in the business.
Cleanliness
Customers appreciated the thorough cleaning of their vehicles, both inside and out, upon completion of repairs.
- FPFord Philipoom4 days ago5.0Kimberly and the team at Gerber are absolutely amazing. They were very speedy in the repair of my car and kept me updated through the whole process. I can’t thank Kimberly and the team at Gerber enough!
- DWDonavan WSep 8, 20255.0These guys are amazing. Some of the best service I have ever received. I'm a military service member, and last year I needed to PCS, and a month before my PCS my car was randomly vandalized. I thought I was screwed, but these guys fixed my car in under 3 weeks. Not only that, they kept me updated multiple times a week and gave me some level of predictability. Afterwards, they were giving me $ back after my PCS if they couldn't get me a heat shield. They remembered me months later and delivered. I am so thankful for these guys, can't believe it took me this long to give them som praise.
- RMRyan MartelMay 14, 20241.0Called to have my vehicle repaired here after an accident. They told me to have my car towed there the next morning. I did, and when tow truck got there, they told the tow truck driver that he could not leave my car there and sent him away.
Frequently Asked Questions About Gerber Collision & Glass
What types of auto repair services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 2737 Two Notch Rd, Columbia, SC 29204, USA.
What are the operating hours of Gerber Collision & Glass?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Gerber Collision & Glass closed on holidays?
Yes, Gerber Collision & Glass is closed on major holidays including November 27, December 25, and January 1.
Does Gerber Collision & Glass provide any guarantees for their services?
Yes, all services are backed by a Lifetime Guarantee for as long as you own your vehicle.
What payment options are accepted at Gerber Collision & Glass?
The shop accepts American Express, Check, Discover, Mastercard, and Visa for payments.
How can I request a collision repair estimate from Gerber Collision & Glass?
You can request a free collision auto body repair estimate online via their website at https://www.gerbercollision.com/online-repair-estimate.
Which nearby automotive stores might be helpful when visiting Gerber Collision & Glass?
Rivers Auto Parts and O'Reilly Auto Parts are nearby stores where you can find auto parts and supplies, useful for customers needing parts for repairs or maintenance.
Are there car rental options near Gerber Collision & Glass?
Yes, nearby car rental agencies include Marathon Rent A Car, Enterprise Rent-A-Car, and U-Haul Moving & Storage at Beltline, which can be useful if you need a rental while your vehicle is being repaired.
What nearby dining options can clients consider before or after their visit to Gerber Collision & Glass?
Nearby restaurants include Culture Restaurant and Bar, Burger King, and McDonald's, providing a range of dining choices for customers visiting the shop.