Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Hours
Reviews
4.1
167 reviews
5 stars
110
4 stars
18
3 stars
8
2 stars
3
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and providing regular updates throughout the repair process.
Quality of Repairs
While several reviews highlighted excellent repair work that made vehicles look brand new, there were also complaints about incomplete repairs and damage caused during the process.
Communication Issues
Numerous customers reported poor communication regarding repair timelines and updates, leading to frustration and dissatisfaction.
Theft Concerns
Several reviews mentioned incidents of theft from vehicles while in the shop, raising serious concerns about security and trust.
Timeliness
Customers had mixed experiences regarding the speed of service, with some appreciating quick turnarounds while others faced significant delays.
- EEEDeeDec 4, 20251.0Car was in a wreck but because I won’t do the work there they won’t tell me a price on damage. I understand that but if it’s totaled tell me, if it’s not just say we can’t help you but they refuse to be of any help. Horrible place
- FPFord PhilipoomNov 20, 20255.0Kimberly and the team at Gerber are absolutely amazing. They were very speedy in the repair of my car and kept me updated through the whole process. I can’t thank Kimberly and the team at Gerber enough!
- DWDonavan WSep 8, 20255.0These guys are amazing. Some of the best service I have ever received. I'm a military service member, and last year I needed to PCS, and a month before my PCS my car was randomly vandalized. I thought I was screwed, but these guys fixed my car in under 3 weeks. Not only that, they kept me updated multiple times a week and gave me some level of predictability. Afterwards, they were giving me $ back after my PCS if they couldn't get me a heat shield. They remembered me months later and delivered. I am so thankful for these guys, can't believe it took me this long to give them som praise.
- BSBetty SlojewskiSep 25, 20225.0They were very courteous and very helpful to reschedule my repair.
- RHRyan HarrisonAug 23, 20211.0Insane prices trying to scam and rip off customers go somewhere else
Frequently Asked Questions About Gerber Collision & Glass
What types of auto repair services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 2737 Two Notch Rd, Columbia, SC 29204, USA.
What are the operating hours of Gerber Collision & Glass?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Gerber Collision & Glass closed on holidays?
Yes, Gerber Collision & Glass is closed on major holidays including November 27, December 25, and January 1.
Does Gerber Collision & Glass provide any guarantees for their services?
Yes, all services are backed by a Lifetime Guarantee for as long as you own your vehicle.
What payment options are accepted at Gerber Collision & Glass?
The shop accepts American Express, Check, Discover, Mastercard, and Visa for payments.
How can I request a collision repair estimate from Gerber Collision & Glass?
You can request a free collision auto body repair estimate online via their website at https://www.gerbercollision.com/online-repair-estimate.
Which nearby automotive stores might be helpful when visiting Gerber Collision & Glass?
Rivers Auto Parts and O'Reilly Auto Parts are nearby stores where you can find auto parts and supplies, useful for customers needing parts for repairs or maintenance.
Are there car rental options near Gerber Collision & Glass?
Yes, nearby car rental agencies include Marathon Rent A Car, Enterprise Rent-A-Car, and U-Haul Moving & Storage at Beltline, which can be useful if you need a rental while your vehicle is being repaired.
What nearby dining options can clients consider before or after their visit to Gerber Collision & Glass?
Nearby restaurants include Culture Restaurant and Bar, Burger King, and McDonald's, providing a range of dining choices for customers visiting the shop.