Gerber Collision & Glass

Reviews

• DR

  Deloris Robinson

  Nov 13, 2025
  5.0
  Me and my husband had the pleasure of going to the Atlas Rd location today for a minor issue with a clip on my fender. Jennifer was amazing from the initial phone call this week to explaining the process today. Forgive me but I can't remember the gentleman that came out to take a look at the car but he too was amazing. We were there to get an estimate to fix the issue and sent by the warranty company. He took the car in the back and returned in less than 15 minutes. The issue was fixed and he declined to file a claim with the warranty co. I promise if you go to Gerber you won't be disappointed. We highly recommend them. Ty Jennifer and team for amazing service Rickey and Deloris Robinson
• MP

  Miss Passion

  Oct 10, 2025
  1.0
  What the heck is wrong with these people? Put my car in for work and they BROKE THE WINDSHIELD, so my pick up date got pushed back. Then, they had to wait for a new windshield and install it. ONE EXTRA WEEK of not having my car. No effort to compensate me for a week’s worth of uber or a rental. AN EXTRA WEEK and it was there for something unrelated. I won’t ever be coming back or recommending this place to anyone I know. This was a huge inconvenience and they never tried to make it right. Terrible communication and absolutely unprofessional.
• PH

  paul huff

  Aug 8, 2025
  5.0
  Great professional service, at a fair price!
• SB

  Sonia Branham

  Aug 23, 2021
  1.0
  Horrible service- on my Lexus GX 460. I had used them in the past when it was John Harris and everything went well. However , my experience this time was HORRIBLE!! From the beginning there was NO COMMUNICATION- I had to keep calling to check on my vehicle. Then there were conflicting reports on my vehicle , as to what needed & didn’t need to be done to it, depending on the person you spoke to that day. When I finally got my vehicle back - it was rattling , making horrible noses when I drove it - & when I looked at the repairs it has been “patched up” as well as there was yellow glue left all over my white car- looked like someone had it on their hands and fingers and left it several places on my doors etc. also the inside of my car had scuff marks on the seats etc that was not there. I took my car straight to another body shop for a second opinion and gave them the list of what gerber had supposedly done and 1/2 of the things were not done. And there were TONS of other things that should have been done that were not done - Then when gerber found out I had taken my car else where they called and asked if they could make an appt to get my car back for things that they “didn’t get to do the first time” My answer was H NO!!!! I will NOT use GERBER ever again
• NB

  Nikki B

  Dec 29, 2018
  5.0
  Super fast turn-around. Kept me up to date with my car status. The check-in, check-out, and car rental process literally took only a few minutes each time. Seemless process and outstanding work. My car looks like new! Like nothing ever happened. I would recommend Baker’s to anyone!

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