Customer Service
Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of employees like Ari, Ty, and Justin.
Quality of Service
While several reviews highlighted excellent detailing and thorough cleaning, others reported inconsistent quality, with some customers leaving unsatisfied with the cleanliness of their vehicles.
Management Issues
There were complaints about management's responsiveness and professionalism, particularly regarding customer complaints and service quality after the change in ownership.
Wait Times
Customers frequently noted long wait times and understaffing issues, leading to delays in service.
Value for Money
Some customers felt the service did not match the price paid, expressing disappointment in the quality of cleaning for the cost.