Business Details
About
Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection Station
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in Columbia today.
Location
Hours
Reviews
4.8
1,414 reviews
5 stars
1,267
4 stars
66
3 stars18
2 stars12
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and professional, with many specific mentions of employees like KC, Mack, and Teejay.
Efficiency
Many reviews highlighted the quick service, with customers often noting minimal wait times and fast turnaround for oil changes and other services.
Transparency
Customers appreciated the clear communication regarding services needed, with staff explaining repairs and maintenance without being pushy.
Overall Experience
The overall sentiment was positive, with many customers expressing satisfaction and a willingness to return for future services.
Knowledgeable Staff
Several reviews mentioned the staff's expertise, particularly in educating customers about their vehicles and necessary maintenance.
- KMKrista Monet1 day ago1.0DO NOT get your tires from here or trust the store manager James Mack!! Got my tires from here with warranty! In October I was able to come & get my tire replaced for free because a nail got in it, went back the following MONTH to get my other tire replaced that’s under warranty also do to a nail as they are working on houses in my neighborhood .. and encountered Mr Mack. Not only did he say he wouldn’t replace my other tire free that’s under warranty like the last associate, but I had to pay for a dang near whole new tire with “slight” discount. THEN WHATS THE POINT OF THE WARRANTY!!! When purchasing the warranty with the tires I was told as long as I have the original tire on my car it would be replaced at no cost!!! My tires just hit a year old. Mr Mack said it was because my tires were almost bald but how? When I just got the same tire on the other side replaced the month before & the associate said my tires still looked great!!! How did they go bald within a month? Not only that, after I left my car with him, he called and tried to charge me MORE for the replacement tire!!! Pure scam artist!!! As a “leader” and a store manager, the fact that you’re dishonest & unhonorable!! Not sure if his store is down in sales as I am too a store manager and he wants to overcharge and finesse customers or if he just truly isn’t a honest man, or if it was because I’m a woman & he thought he could get over. DO NOT DO BUSINESS HERE!
- DPDenise Palmer2 days ago5.0Moving to Columbia I found me a new oil place and baby let me tell you I came here and the service was awesome I never sat and got my oil change while sitting in my car and James the manager is awesome
- ABAbbey BensonNov 15, 20255.0K C was GREAT ! She kept it 100 with me and let me know what all needed to be done to maintain the car and hooked me up on some oil knowledge that saved me 30 extra bucks ! Only place I've ever come. Love when I get her every time. 🤙🫡
- KJKatrina JamesNov 15, 20255.0I came to this location with a car emergency and they were very willing to assist! They diagnosed the problem and they were able to fix it the immediately! KC was so friendly and the owner James and the team did a great job on repairing my vehicle. I would definitely recommend them!
- BSBrenna SNov 5, 20252.0Came out to check on my coworkers car after servicing it because it wouldnt start. Coworker and I tried jumping it after the manager suggested getting a new battery and seeing if that fixes the issue. Lots of head scratching and shrugging. Coworker figured out the air vent wasnt properly replaced, and that was what caused the entire issue. Two stars because the manager promised a free oil change and rotation as an apology.
Frequently Asked Questions About Express Oil Change & Tire Engineers
What services does Express Oil Change & Tire Engineers offer?
Express Oil Change & Tire Engineers offers oil changes, tire services, wheel alignment, brake services, state inspections (select locations), batteries, wiper blades, suspension repairs, air conditioning services, and more vehicle maintenance services.
What are the operating hours for Express Oil Change & Tire Engineers in Columbia, SC?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Where is Express Oil Change & Tire Engineers located in Columbia?
They are located at 235 Forum Dr, Columbia, SC 29229, United States.
Can I schedule an appointment online for services at Express Oil Change & Tire Engineers?
Yes, you can schedule an appointment online at https://www.expressoil.com/schedule-appointment/?storenum=6004&utm_source=google&utm_medium=organic&utm_campaign=local_appointment&utm_content=6004.
Which tire brands are available at Express Oil Change & Tire Engineers?
They offer major tire brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, Valeo, and more for any budget.
What types of automotive repair services can I get at this location?
You can get services like oil changes, tire repair and installation, brake repair, wheel alignment, suspension services, air conditioning repairs, battery replacement, and windshield services.
Are there any nearby places I can visit before or after getting my vehicle serviced?
Yes, nearby places include Red Robin Gourmet Burgers and Cracker Barrel Old Country Store for dining, Men’s Wearhouse and Shoe Carnival for shopping, and Gold's Gym or Onelife Fitness - Sandhills for workouts.
How can nearby gyms like Gold's Gym and Onelife Fitness - Sandhills enhance my visit to Express Oil Change & Tire Engineers?
While your vehicle is serviced, you can visit nearby gyms such as Gold's Gym or Onelife Fitness - Sandhills to get a workout or fitness session, making efficient use of your time.
Is it convenient to shop at stores like Men’s Wearhouse or Shoe Station when visiting Express Oil Change & Tire Engineers?
Yes, since Men’s Wearhouse and Shoe Station are nearby, you can combine vehicle maintenance with shopping for clothing or shoes, making your visit more productive.
Does Express Oil Change & Tire Engineers in Columbia participate in any specific promotions or deals?
The entity profile mentions various keywords like '$99 brake special', 'oil change specials', and 'tire deals' indicating they may offer competitive promotions; it's best to check their website or contact them directly for current deals.