Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Columbia, SC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Greystone Blvd. location today.
Location
Hours
Reviews
4.3
670 reviews
5 stars
478
4 stars
69
3 stars
30
2 stars
21
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some praising staff for being helpful and friendly, while others report unprofessional behavior and poor communication.
Vehicle Availability
Many customers expressed frustration over reserved vehicles not being available upon arrival, leading to disappointment and inconvenience.
Cleanliness and Condition
Several reviews noted issues with the cleanliness and condition of the rental vehicles, with some customers receiving cars that were dirty or had unpleasant odors.
Efficiency
While some customers reported quick and efficient service, others experienced long wait times and delays in the rental process.
Staff Professionalism
There are mixed reviews regarding staff professionalism, with some employees receiving high praise for their service, while others were criticized for being rude or dismissive.
- THTara Hills2 days ago5.0I've rented from this place several times and each time I had a good experience. They was helpful and informative. I will definitely recommend them to my friends and family.
- LSLeigh Michelle SmithNov 7, 20254.0Brayden at the Greystone Blvd location in Columbia is an asset to your company. Very thorough & communicated well.
- CACRYSTAL ARTISTOct 26, 20251.0On today, like right now, I was placed on hold by a young man and I’m literally still on hold as 1:32 pm on 10/26/25. Very unprofessional for this.
- SHStacey HarrisOct 17, 20251.0I scheduled a rental for a SUV earlier this week. I was told to come in at 8:30 this morning but received a call to come in at 9 because no one returned rentals as planned. I got there at 9 and still no SUVs or anything close to one other than a minivan. I waited almost two hours and ended up leaving without a rental car for the weekend from this location. They tried to offer me a RAV4 and a Dodge Ram but I preferred the SUV. I was very disappointed with the lack of communication and poor customer service.
- TSTeresa SpearmanSep 13, 20251.0“This dealership mishandled me in one of the most unprofessional ways I’ve ever experienced. They kept me in limbo for TWO full days, asking for documents and giving me false hope, without ever once following up. Not one call. Not one text. I had to keep chasing them for answers, only to finally be told no. It started with Jermaine — he took my information, then disappeared without letting me know he wasn’t even working the next day. Then I was passed to Brian, who kept asking for more and more documentation. Not once did he tell me there was an issue. In fact, he asked if I could come two hours to Columbia, giving me the impression everything was approved. Finally, when I pushed for answers, I got Tanisha, the manager. Instead of accountability, she brushed me off with a nonchalant ‘we’re busy helping everyone else.’ That’s not an excuse — that’s neglect. Transportation is a delicate, urgent matter. It’s not something you dangle over someone’s head for two days. It should never have taken two days to be told no. As a dealership, they should have known sooner and been honest. The fact that every single person handled it the same careless way tells me this is bigger than one employee — it’s a leadership failure. I was left humiliated, strung along, and disregarded. This experience was cruel, mishandled, and deeply unprofessional. People deserve honesty, respect, and clear communication, not to be treated like their time, money, and livelihood don’t matter. 👉🏽 If you value your time and dignity, go elsewhere.”
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Columbia, SC?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is the Enterprise Rent-A-Car location in Columbia?
Enterprise Rent-A-Car is located at 320 Greystone Blvd, Columbia, SC 29210.
What are the operating hours of Enterprise Rent-A-Car at Greystone Blvd?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and Sundays from 11:00 AM to 2:00 PM.
Does Enterprise Rent-A-Car in Columbia provide airport pick-up services?
Yes, Enterprise offers airport pick-up as one of their services at the Greystone Blvd location.
What payment methods are accepted at Enterprise Rent-A-Car in Columbia?
You can pay using American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I reserve a rental car online with Enterprise Rent-A-Car in Columbia?
Yes, reservations can be made online through their official website.
Are there any discounts available for active military personnel at Enterprise Rent-A-Car Columbia?
Yes, Enterprise offers discounts for active military members at this location.
What nearby hotels can I stay at when renting a car from Enterprise Greystone Blvd?
Nearby hotels include Tru by Hilton Columbia Greystone, StudioPLUS-Columbia, and Extended Stay America Suites Columbia Greystone, making it convenient for travelers to rent a car and stay nearby.
Are there any gas stations near Enterprise Rent-A-Car in Columbia for refueling rental vehicles?
Yes, nearby gas stations include Shell, Exxon, and a general Gas Station, all close to Enterprise Rent-A-Car for your convenience.
What nearby dining options are available near Enterprise Rent-A-Car at Greystone Blvd?
You can visit Waffle House, a nearby breakfast and brunch diner, for a meal before or after your rental experience.