Enterprise Rent-A-Car

4.0
349 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Columbia, SC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Garners Ferry Road location today.

Location

Enterprise Rent-A-Car
7611 1/2 Garners Ferry Rd, Columbia, SC
29209, United States

Hours

Reviews

4.0
349 reviews
5 stars
216
4 stars
43
3 stars
19
2 stars
13
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Danielle, Quentin, and Austin.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Reservation Issues

Numerous customers experienced problems with reservations, including not receiving the vehicle they booked and poor communication regarding availability.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about rude staff and unresolved issues, leading to a polarized perception of the service.

Overall Satisfaction

Despite some negative feedback, many customers expressed satisfaction with their rentals and indicated they would return to this location.
  • VJ
    Victoria Jones
    Oct 31, 2025
    5.0
    The customer service was excellent. Everyone I interacted with was genuinely polite and seemed to truly enjoy helping people. The car was clean and ready to go, and the entire process from pickup to return was quick and hassle-free. I especially appreciated how easy it was to modify my reservation. I was thoroughly impressed with the service I received and will definitely use Enterprise again. Overall, it was a smooth and pleasant experience from start to finish.
  • LT
    Logan Teal
    Oct 9, 2025
    5.0
    Carter and Danielle were great.
  • CP
    Cynthia Phillips
    Oct 2, 2025
    5.0
    Needed a vehicle for a while following an auto accident. Not knowing the return day or how long I would be im this rental. Ariel and staff made sure I was comfortable and satisfied with the vehicle. And during the rental time, they called me periodically to make sure everything was going well with the car .
  • BL
    Becky Lacoste
    Sep 28, 2025
    5.0
    We have been very pleased with the service here. We use it often.
  • FP
    Fatima Alnur (PrincessFAA)
    Aug 19, 2025
    1.0
    My husband Otha and I went to this location 8/12/2025 and had to deal with a racist unprofessional caucasian woman that was very mean to my husband for no reason and he is one of the sweetest people you can meet. Her coworker even told her she was wrong. I'm going to get some legal advice on this matter. Horrible location and bad customer service.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car on Garners Ferry Road?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the business hours for Enterprise Rent-A-Car on Garners Ferry Road?

The rental location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.