Enterprise Rent-A-Car

4.0
360 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Columbia, SC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Garners Ferry Road location today.

Location

Enterprise Rent-A-Car
7611 1/2 Garners Ferry Rd, Columbia, SC
29209, United States

Hours

Reviews

4.0
360 reviews
5 stars
225
4 stars
43
3 stars
19
2 stars
13
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Ariel, Danielle, and Quentin.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Reservation Issues

Numerous customers reported problems with vehicle availability and discrepancies between reserved and received vehicles, leading to frustration and dissatisfaction.

Mixed Experiences

While some customers had excellent experiences, others reported severe dissatisfaction, indicating inconsistency in service quality at this location.
  • NM
    Natishi Mitchell
    3 days ago
    5.0
    Very gd experience with enterprise the hybrid is excellent on gas
  • GG
    geppert34
    Dec 31, 2025
    1.0
    I would leave a -2 if I could, but it won’t allow me so I just chose one star. This is due to when I arrive at this location on Garners ferry. My SUV have been given away. I was told I could downgrade to A sedan I said no because I have two baby car seats and an eight-year-old and a pregnant wife whom I was traveling with not including our luggage. Granted, there were many upgradable vehicles on the lot they kept saying that they weren’t clean or they were not available. While waiting, there was a customer who had been in the same position I was in and the other customer service representative automatically went and upgraded him to a bigger SUV free of charge. I asked my customer service associate why this was not done for me she stated that she was told she could not do so. So I waited another two hours for them to find me an suv from another location. I rent from enterprise all the time, but never from this location. And I will never rent from this location ever again. When the suv got there it was a mess it had stained seats smelled like a pack of dogs and had dog hairs all over it. The strays where stained with white spots and the lady acted like it was all good. I had to make her take pictures of all the things that where wrong with it because she was not going to and I will be damned if I get charged for all the messed up things on this car. I love enterprise, but will never rent from this location again. Ended up leaving 4 hours later than I was supposed to so missed appointment I had scheduled. Burning mad still!!!!!!!
  • KP
    Kristi Plyler
    Dec 27, 2025
    5.0
    Thank you, Ariel from the Garners Ferry branch in Columbia, SC! You went above and beyond to make my experience during the holidays exceptional. I will be back!
  • WV
    Wendy Vernon
    Dec 26, 2025
    5.0
    The car was clean and the staff was vety nice if I frlt like I had a problem they address it right a way. I have always used Enterprise car tental and have never been disappointed. Thank you Enterprise for your care
  • AM
    Arlene Mullins
    Dec 16, 2025
    5.0
    I would like to say that I rented a car from Enterprise, and I had the best experience with them. I was treated with respect and concern, like my needs mattered a lot to them,not just my money.I do recommend you try the Enterprise Company, cause they are all about serving the Customer, and keeping them Satisfied and Happy. God bless great service outstanding support services. πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car on Garners Ferry Road?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the business hours for Enterprise Rent-A-Car on Garners Ferry Road?

The rental location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.