Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone North Main in Columbia, SC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Columbia, SC or call us at (803) 256-6818.
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service from certain employees.
Knowledge and Assistance
Several customers highlighted the knowledge and assistance provided by specific employees, particularly in helping with car parts and installations.
Store Experience
Customers appreciated the store's stock and variety of items, but some noted issues with long lines and unhelpful staff during busy times.
Management Issues
There were complaints about certain managers and employees displaying unprofessional behavior, which negatively impacted customer experiences.
HM
Hannah Mcgrath
Dec 21, 2025
5.0
I know nothing about cars that needed new windshield wipers as well as help putting them on. Highly recommend asking for Kim, she was excellent and extremely knowledgeable with my car needs. She had no problem, putting them on for me and did not try to upsell me. Thank you, Kim for the exceptional customer service!
SC
sugary cashew
Nov 3, 2025
5.0
Mr. Clark was very professional and helped me find the battery I needed.
AD
asha davis
Sep 7, 2025
1.0
Would not accept my return at this location on "N. MAIN" where I purchased the item. Had to drive to another location to get my money back, because I did have a receipt and just brought theses items.
Don't bother coming to the N. Main location when the angry black woman is at work. Sept 7th 2025 I had to deal with nonsense.