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AutoZone Auto Parts

4.2
(585 reviews)

Business Details

211 Ricky Ln, Columbia, SC
29229, United States
(803) 419-0831
https://www.autozone.com/locations/sc/columbia/211-ricky-ln.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Ricky Lane in Columbia, SC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Columbia, SC or call us at (803) 419-0831.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
211 Ricky Ln, Columbia, SC
29229, United States

Hours

Reviews

4.2
585 reviews
5 stars
347
4 stars
136
3 stars
35
2 stars
15
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising staff for being helpful and knowledgeable, while others report unprofessional behavior and poor service experiences.

Staff Knowledge

Several customers highlighted the expertise of specific employees, particularly Victoria and Elijah, who provided exceptional assistance, while others noted a lack of knowledge among some staff.

Wait Times

Customers frequently mentioned long wait times for assistance, with some expressing frustration over delays in service.

Store Management

Management received criticism for handling customer complaints poorly and for unprofessional behavior, impacting overall customer satisfaction.

Product Availability

While many customers found the store well-stocked, there were instances of items being out of stock despite prior notifications.
  • RB
    Rob Branham
    Feb 24, 2026
    5.0
    This is our auto zone, we come to auto zone almost weekly for something for our vehicles or our friends and family. Thr staff is super helpful and have even started recognizing us as regulars, they can almost already know what vehicles were working on lol won't go to any other autozone.
  • RR
    Ronda Reed
    Jan 9, 2026
    1.0
    Bad service
  • SS
    Shonell Smith
    Jan 3, 2026
    5.0
    The service was good.
  • TT
    Teri TN
    Dec 22, 2025
    2.0
    Customer service support via email is fine but the employees here a little incompetent.
  • DA
    Darryl Lane (ANTOINE)
    Dec 8, 2025
    5.0
    AutoZone Store #4881 (December 8, 2025) Manager: Victoria B. I would like to commend Victoria B. at AutoZone Store #4881 for the exceptional service she provided on December 8, 2025. Victoria was incredibly knowledgeable and took the time to listen carefully to the issue I was having. She asked the right questions, understood exactly what needed to be done, and quickly solved my headlight problem. Her friendly attitude, attentiveness, and thorough approach made the entire experience easy and stress-free. It’s rare to find someone who combines technical expertise with genuine customer care, and Victoria delivered both at the highest level. I truly appreciate her professionalism and outstanding service.

Frequently Asked Questions About AutoZone Auto Parts

What are the daily operating hours for AutoZone Auto Parts at 211 Ricky Ln, Columbia?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services for customer convenience.

Brand Certified Facts from AutoZone Auto Parts

This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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