Advance Auto Parts

4.2
232 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 249 Bush River Rd in Columbia offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
249 Bush River Rd, Columbia, SC
29210, United States

Hours

Reviews

4.2
232 reviews
5 stars
139
4 stars
44
3 stars
22
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude or unhelpful interactions.

Product Availability

Generally good stock of parts, but some customers experienced issues with incorrect products being sold.

Staff Knowledge

Staff knowledge varies; some employees are praised for their expertise while others were noted as lacking knowledge.

Efficiency

Service speed is inconsistent; some customers appreciated quick service, while others faced long waits.

Management Issues

Concerns raised about management's handling of customer complaints and employee behavior.
  • PW
    Paul Wills
    Nov 3, 2025
    5.0
    Bush River Rd near dutch Mall is a good place to get parts for your car the people that work there really go out of the way to help you if you give them time to
  • CM
    Comedian Black Magik
    Oct 15, 2025
    4.0
    Advance is usually a nice place to visit when you wanna get in and get out with the part(s) you want but even better when you just wanna have a check engine light diagnosed for free. The Customer Service is usually pretty good and professional overall but, I still have to say that it wouldn't hurt the stores Profits to hire an extra person that can FLOAT back and fowarth from assisting a Customer out on the floor to running back over to the cashier position to check someone out and get them headed on their way. I know we spend enough money for Advance to easily be able to afford the extra hand. I say that all RESPECTFULLY lol.
  • KJ
    Kristin Johnson
    Sep 23, 2025
    5.0
    Rob came in clutch for my daughter when her car battery was dying ( I live over 5 hours away) I called ahead of time and he was ready for her when she showed up and was quick and professional. Much appreciated!!
  • JS
    James Stemba
    Aug 10, 2025
    5.0
    Good crew, got me my battery and kit just fine.
  • SC
    Sarah Conner
    Jun 29, 2025
    5.0
    Thanks so much to the guy that installed my battery today I had went to 2 other places they wanted to sale me a battery but couldn't install.I walked in with no hesitation they helped me.Where the other places said it was gone take 45 mins.yes 45 to put in a battery to my car.Battery took 15 mins that was cause of heat probably.But sir and team at this store thanks so much ..Will definitely be back..

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*