Advance Auto Parts

4.2
326 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4731 Devine St in Columbia offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4731 Devine St, Columbia, SC
29209, United States

Hours

Reviews

4.2
326 reviews
5 stars
194
4 stars
61
3 stars
34
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some employees are praised for their helpfulness and knowledge, while others are criticized for rudeness and lack of assistance.

Product Availability

Customers frequently report issues with inventory, including items being out of stock or incorrect parts being sold.

Service Speed

While some customers appreciate quick service, others express frustration with slow service and long wait times.

Professionalism

There are mixed reviews regarding professionalism, with some employees receiving commendations for their expertise, while others are noted for unprofessional behavior.

Overall Experience

Many customers have positive experiences with specific employees, but there are significant complaints about certain locations and staff attitudes.
  • TH
    Tom Holmstrom
    Oct 18, 2025
    3.0
    Unfortunately they have still not trained their clerks on automotive repairs or explained that ASE certified mechanics know what they need and its not an argument because the computer doesn't agree...I needed a hose of a specific size due to customization of my car which did not show up on the computer list.
  • KT
    Kyle Tidwell
    Oct 3, 2025
    1.0
    Issue is with the company rather than the store itself. I purchased a serpentine belt for my vehicle at $52 and took it home to discover that it was the incorrect size. Brought it immediately back to the store and they informed me that I could only do store credit and purchase the other $80 belt they had in stock. Worst part is that this is on an account. They see the purchase within the system. (2hours prior) but can’t do a thing. I’ll be sticking to AutoZone.
  • DC
    diane coomer
    Sep 18, 2025
    5.0
    Went to purchase a battery for my Nissan Versa Note and needed it installed. Brittany was happy to do that. Very polite and friendly. She quickly got the battery I my car needed. We went outside to install it. She was very knowledgeable at disconnecting the old battery and putting in the new one. I was very pleased and impressed with Brittany and would strongly suggest asking for her assistance if you need help at the Advanced Auto location at 4731 Devine St. Columbia, SC. Thank you once again Brittany. You were Awesome. 👏👍🙂
  • KA
    Kevin Archie
    Sep 13, 2025
    5.0
    Went here to ask a few questions about my mom’s car and was pleasantly surprised by the kind staff. Xavius was super helpful and knowledgeable (even though he was helping another customer) and went out of his way to ensure I got the part fixed. Elexis rang me up inside and was very pleasant and helpful as well. Very pleasant experience. Thanks!
  • LL
    Lesley Lawrimore
    Sep 5, 2025
    5.0
    Aldi was so helpful, professional, and friendly! I could tell she was very busy as soon as I entered the store to have my battery checked b/c I had to wait several minutes to be assisted while she was helping another customer, but once she helped me, she did an excellent job and I was out of there in under 30 minutes. I ended up needing a new battery & my car is a little complex... she had to remove several things to even get to the battery...but she did it quickly and made it look easy! I would give her 10 stars for customer service if I could!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*