Advance Auto Parts

4.1
329 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4731 Devine St in Columbia offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4731 Devine St, Columbia, SC
29209, United States

Hours

Reviews

4.1
329 reviews
5 stars
194
4 stars
61
3 stars
34
2 stars
8
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being helpful and friendly, while others are criticized for being rude or unprofessional.

Staff Knowledge

Several customers noted that staff members were knowledgeable and provided good assistance, but there were also complaints about untrained employees.

Atmosphere

The store atmosphere is inconsistent; some customers reported a positive experience with friendly staff, while others described a negative environment with complaints among employees.

Inventory Issues

Customers frequently mentioned problems with stock availability, including items not being in stock despite online listings.

Efficiency

Service speed varies; some customers experienced quick and efficient service, while others reported long wait times and slow assistance.
  • CC
    Corey Callagher
    Dec 2, 2025
    1.0
    I used to come to this location all the time. However the last 6 months when I go into this store, the female manager is always in a bad mood about something. Every time I’ve gone in there lately the employees are complaining about this and that. Her and the guy that sits in the back at the desk are always complaining about how the company is doing something wrong, and how they can’t stand working there anymore. Seems to me that if you’re in such a bad mood every day you need to get a new job. I used to think that maybe they were just having a bad day, but it’s been like that constantly now for as long as I can remember. I recently stopped going to this location and I visit the one up the road in the shopping center next to the PF on Garners Ferry. The employees are WAY more friendly and it doesn’t have the crappy atmosphere in the store that this location does. It’s a little further for me but I’d rather be in a store that appreciates my business and not one where the employees act like it’s an inconvenience just to ring me up and get my parts.
  • CC
    Corinne
    Nov 25, 2025
    1.0
    I came here to get my battery tested because my car barely works. The guy at the desk said he was the only guy on the floor so he will have to clear it and then come out to my car. I waited for 20 minutes and went back inside and he finally was getting ready to come out. I heard him ask someone else if it was okay to come out and help me and they seemed to give him a hard time but he was going to come anyways. When he saw it was drizzling he said “not in the rain” and walked back inside without a word. I gave it a couple more minutes to see if he would come out again and he didn’t so I left. I have previously had good experiences here but I’m very upset with this interaction.
  • SH
    Sherri Harvey
    Nov 23, 2025
    5.0
    Xavies at the Devine Street location did a Fantastic job helping with her car at a great time of need. He was quick, courteous and went above and beyond to support us with all our questions and assistance as needed. We are very grateful ☺️ for Xavies!!!
  • TH
    Trinity Harvey
    Nov 23, 2025
    5.0
    Xavius was very helpful in fixing my sister's car after needing oil and transmission oil top tier service 👌🏽
  • TH
    Tom Holmstrom
    Oct 18, 2025
    3.0
    Unfortunately they have still not trained their clerks on automotive repairs or explained that ASE certified mechanics know what they need and its not an argument because the computer doesn't agree...I needed a hose of a specific size due to customization of my car which did not show up on the computer list.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*