Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Service Efficiency
While some customers appreciated the quick service, others expressed frustration with long wait times and inefficiencies, particularly during busy periods.
Membership Issues
Several reviews highlighted problems with the membership system, including unexpected charges and difficulties in canceling subscriptions.
Cleanliness and Quality
Customers generally reported satisfaction with the cleanliness of their vehicles post-wash, although some noted inconsistencies in service quality.
Operational Challenges
Feedback indicated issues with staffing levels and equipment functionality, leading to delays and customer dissatisfaction.