Enterprise Rent-A-Car

Reviews

• AH

  Alyse Hrynko

  4 days ago
  5.0
  Rented here for a week rental and happy with our mid size Nissan. Elizabeth at the counter was friendly and helpful. There wasn’t a long wait and the vehicle was as expected.
• JS

  John Slonimsky

  Apr 27, 2026
  1.0
  Terrible experience. Will not be renting from Enterprise again when traveling. Local rental, yes, but never again when traveling. A 1.5 hour wait to get a car at CHS is unacceptable. Not a car in the garage; one minivan shuttling three am to shuttle 3 drivers to the off-site lot and bring them I. To the garage. Kudos to the attendants working in the garage as they suffered with grace through the harrowing situation clearly affected by Management.
• AS

  Alex Soyfer

  Apr 19, 2026
  5.0
  We had a great experience picking up and returning the car at this location. The front desk representative was welcoming, friendly and efficient. She didn't push any extra protections or any add-ons. Same with returning the car - exited the car and were on our way without any delays. Highly recommend Enterprise car rental in Charleston airport.
• MJ

  Maggie Johnson

  Apr 13, 2026
  1.0
  I rented a car with this branch back in October. I was charged for an extra day that I was told wouldn’t happen. I have been calling customer service to get this fixed since October. I have called over 15 times at this point and no one has given me a call back to get this fixed. Every time I call, the representative tells me that they have submitted a ticket and that the manager of the Charleston branch will call me back. I am extremely frustrated and upset with their lack of response especially after I have called multiple times. I was even told one day that the refund was processing and would be in my account shortly. Nothing has happened. I have always had great care and no issues with enterprise but this experience has been awful. All I am requesting at this point is a call back from a manger to discuss this rental. I was recently told to complete a complaint on their website. I have done this and still no one has reached out to me. In fact, I have submitted multiple tickets since October.
• CW

  Caylee Waters

  Apr 13, 2026
  5.0
  Isaac is the real deal when it comes to customer experience. Thank you for showing interest in my situation and then offering an alternative solution. He was patient, friendly and respectful. I really enjoyed my enterprise experience. Enterprise all day no rental car company does it better.

Frequently Asked Questions About Enterprise Rent-A-Car