Pilot Travel Center

4.0
1321 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Charleston, SC! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
5714 N Rhett Ave, Charleston, SC
29406, United States

Hours

Reviews

4.0
1,321 reviews
5 stars
703
4 stars
290
3 stars
133
2 stars
51
1 star
144

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Customers frequently reported severe parking shortages, with many trucks and personal vehicles occupying spaces meant for trucks.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and long wait times for assistance.

Cleanliness

The cleanliness of the facilities, particularly bathrooms and showers, was often criticized, with reports of unsanitary conditions.

Food Quality

Several customers expressed dissatisfaction with the food quality, mentioning undercooked or poorly prepared items.

Noise Levels

Many customers complained about excessive noise, particularly loud music, which disrupted their ability to rest.
  • RS
    robin spencer
    6 days ago
    1.0
    Buying a whole pizza here gets you many pizza's put together and warmed ov it doesn't fit. . Soo glade I wasted money for not fresh pizza and they price fix each week going from 2.60 to 2.90 in gas prices even tho crude oil has gone down.....find the right staff and grease their pockets you get discounted showers and free laundry place is a crazy
  • OM
    Omar Montgomery
    Nov 6, 2025
    1.0
    stopped to get fuel and all the pumps are blocked off smh
  • RS
    Robin spencer
    Oct 31, 2025
    1.0
    Ordering online takes forever. And you never get the condiments offered and asked for.
  • JK
    Joe King
    Oct 29, 2025
    1.0
    They are selling E15 at regular gas prices. E15 can literally damage small engines and motorcycles.
  • MB
    Mike Bennett
    Oct 23, 2025
    1.0
    Truck stop is not bad , but the parking lot is an accident waiting to happen with all the local 4 wheel traffic cutting through instead of using the intersection for their turns. The 4 wheelers don't slow down , they cut behind trucks backing into parking spots . The pilot should have police here during morning and afternoon rush hour giving tickets to the 4 wheelers that use the truck stop as their short cut. Or they can wait till that one accident that everyone involved including pilot gets sued for negligence.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.