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Pilot Travel Center

4.0
(1337 reviews)

Business Details

5714 N Rhett Ave, Charleston, SC
29406, United States
(843) 745-9300
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Charleston, SC! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
5714 N Rhett Ave, Charleston, SC
29406, United States

Hours

Reviews

4.0
1,337 reviews
5 stars
713
4 stars
290
3 stars
134
2 stars
51
1 star
149

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Customers frequently reported severe parking shortages and unsafe conditions due to improper vehicle parking, including personal vehicles taking up truck spaces.

Customer Service

Many reviews highlighted poor customer service, with instances of rudeness from staff and long wait times for assistance.

Cleanliness Concerns

Several customers noted cleanliness issues, particularly in bathrooms and showers, with some describing them as dirty and poorly maintained.

Food Quality

Feedback on food quality was mixed, with some praising the freshness while others complained about undercooked or stale items.

Noise Levels

Numerous customers expressed frustration with loud music and disturbances, particularly at night, impacting their ability to rest.
  • ES
    Elyse Spalding
    3 days ago
    5.0
    My card was stuck in one of the gas stations mid afternoon on Thursday 2/26 . I asked a worker who was standing outside with a reflector vest on if he could help me. He was incredibly helpful, courteous and professional. We had to move to another station and he stayed with me until my gas tank was full. It is unusual in this day and age to come across someone who really cares about what he does with excellent customer service. I did not get his name but wanted to give him a shout out.
  • DS
    Daryl Smalls
    5 days ago
    5.0
    Here getting information on Upcoming projects
  • MW
    Mike Weatherly
    Feb 22, 2026
    1.0
    What a sad place. The fatigue is bad here trying to get service. More "I don't knows" or eye roll attitudes when asking for something that is offered. Definitely a "only here for a paycheck" so don't bother me while Im on my cellphone or eating chips leaning on the counter.
  • RC
    RICKY CHAPMAN
    Feb 17, 2026
    1.0
    Unsafe and very very limited limited parking space for trucks. The unsafe part is four wheelers use this lot as a short cut to the other road racing through at top speed.
  • KJ
    Kendrick James
    Feb 16, 2026
    1.0
    This is the worse, Pilot Truck Stop…. No parking no parking after you purchase fuel.. try get some sleep worker beat on your door

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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