Business Details
About
Towing Service Station
Moore's Towing provides 24/7 roadside assistance and flatbed towing for cars, sports cars, classic cars, golf carts, vans, light duty trucks, boats, trailers, and containers over long distances and locally to the Tri-County area of SC.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
170 reviews
5 stars
149
4 stars
3
3 stars1
2 stars0
1 star
17
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences, with many praising the fast, friendly, and professional service, while others experienced significant delays and poor communication.
Customer Care
Several reviews highlighted the exceptional customer service provided by specific drivers, with mentions of going above and beyond to assist customers in difficult situations.
Communication Issues
Multiple customers expressed frustration over lack of communication regarding arrival times and updates, leading to dissatisfaction with the service.
Professionalism
While many drivers were noted for their professionalism and helpfulness, there were also complaints about rude behavior from some staff members.
Pricing
The business was frequently recognized for offering competitive pricing, with many customers appreciating the affordability of their services.
- ADAngela DephouseDec 28, 20255.0Fast and friendly service, and the best price I could find after making several calls. These guys treat their customers like friends and I highly recommend them.
- AWAdam WhittenDec 6, 20251.0Extremely disappointing service. Last night I called around 8:30 for a tow for out of a slope. The person on the phone told me they’d be there in 30 minutes. I said that’s good with me. 45 minutes had passed and no tow. I called again and the person said he had two cars he was dropping off and it would be another 45 minutes. I was taken aback, but I said ok see you in 45 minutes. Over an hour passed and still no driver. I called again to check the eta on my tow. STRAIGHT TO VOICEMAIL. I tried calling again five minutes after. No answer, but this time it went straight to voicemail after one ring. That means they hung up the phone. I waited a little longer hoping the tow would come, but after over two hours of waiting I had to call another company to get me. If you were unable to complete the service, I would completely understand, but at the very least let ME know that you were unable to come anymore. Overall, disappointing service, lying about arrival time, and straight up just ghosting me. This was just terrible and highly advise any one else not to hire this company for emergency tow services!
- SLSarah LantripDec 1, 20255.0These guys are pros! Fast, reliable and affordable night or day!! A big thanks to Jason and Cameron for doing an awesome job!
- ELErika LeGendreNov 13, 20255.0Thank you to Moore's Towing, specifically Cody, for helping my mom and me out of what seem liked an impossible situation in one of downtown Charleston's smallest parking garages. After waiting for hours, Cody arrived determined and ended up physically pushing our stalled vehicle down three floors...all with a broken toe! Thank you, Cody, and thank you Moore's for having people like him on your team.
- JJJayson JaymesNov 5, 20255.0Jason & his lovely wife truly went above & beyond. Plus he works in Corvettes so my Mustang not starting may have been a blessing in disguise!
Frequently Asked Questions About Moore's Towing
Do I need to be with the vehicle for it to be towed?
Your presence is not required for the towing process, provided that the vehicle keys are available with the vehicle.
What can you tow?
Our towing capabilities include a diverse range of vehicles such as automobiles, motorcycles, light-duty trucks, and select heavy-duty vehicles.
What should I do if my car breaks down?
In the event of a vehicle breakdown, ensure you safely move to the side of the road, activate your hazard lights, and contact our service immediately. We will provide further instructions to assist you.
What forms of payment do you accept?
We accept various payment methods including cash, credit and debit cards, and select mobile payment options. Please note that credit and debit card transactions incur a 4% processing fee.
Do I need to be present for my vehicle to be towed?
Your presence is not required as long as the vehicle keys are available with the vehicle.
What types of vehicles can Moore's Towing tow?
We can tow a wide range of vehicles including automobiles, motorcycles, light-duty trucks, sports cars, classic cars, golf carts, boats, trailers, and containers.
What should I do if my car breaks down?
Move your vehicle safely to the roadside, activate your hazard lights, and contact Moore's Towing immediately for assistance.
What payment options are accepted at Moore's Towing?
We accept cash, American Express, MasterCard, Visa, Discover, and checks. Note that credit and debit card payments have a 4% processing fee.
What are the operating hours of Moore's Towing?
Moore's Towing operates 24/7, providing towing and roadside assistance at all times.
Where is Moore's Towing located?
Our location is 1366 Fort Johnson Rd, Charleston, SC 29412, USA.
Which areas does Moore's Towing serve?
We provide service in the Tri-County area including Charleston, West Ashley, James Island, North Charleston, Mt Pleasant, Johns Island, Seabrook Island, Kiawah Island, and Folly Beach in South Carolina.
Are there any nearby landmarks or places of interest near Moore's Towing?
Yes, Moore's Towing is near landmarks such as Green World School, Kingdom Hall of Jehovah's Witnesses, St. James Presbyterian Church, and The Porch - Scotch and Liquor Bar, which customers might visit before or after service.
Can I visit Moore's Towing easily when coming from West Ashley or James Island?
Yes, Moore's Towing serves the Charleston area including West Ashley and James Island. These nearby locations provide convenient access routes for customers to reach the towing services quickly.
What nearby services can I find around Moore's Towing if I need additional assistance?
Nearby services include plumbing by J.L. White Plumbing LLC, pest control from Target Termite & Pest Control, and landscaping by Sunshine Lawn Care, which can be helpful for customers requiring various home or vehicle-related services.