Moore's Towing provides 24/7 roadside assistance and flatbed towing for cars, sports cars, classic cars, golf carts, vans, light duty trucks, boats, trailers, and containers over long distances and locally to the Tri-County area of SC.
Numerous customers reported issues with delayed or missed service, often waiting hours for a tow that never arrived.
Customer Service
While some drivers received praise for their professionalism and friendliness, others were criticized for rudeness and poor communication.
Response Time
Several reviews highlighted quick response times and efficient service, particularly in emergency situations.
Mixed Experiences
Overall, customer experiences varied widely, with some praising the company for going above and beyond, while others expressed extreme dissatisfaction.
RT
Rachel Topping
3 days ago
5.0
Very friendly and professional, thank you
DW
Donna Wiggins
Feb 14, 2026
1.0
Twice I’ve called this company for towing an illegally parked vehicle. Twice they never showed up. Call another company if you want the job done!
LD
Leslie Debbas
Feb 5, 2026
1.0
Just pulled up the reviews for Moore‘s towing company since I had such a bad experience I wondered if others had as well. I quickly saw some bad reviews and after reading a more recent one it sounds like they gave everyone the same excuse that they were overwhelmed. My MB needed to be towed so I went through their roadside assistance and they called Moore. They told me it would be at least 222 minutes! well I assumed I had no other choice so I waited ..after two hours I called again and received a frazzled answer stating that they were extremely busy and it would probably be at least another hour and a half. Long story short after waiting four hours they finally showed up with the wrong type of tow truck equipment even though they knew exactly what model I had. I now had to wait for a new company to arrive. Incredibly horrible service do not ever use them !!!
PZ
Paul Zeski
Feb 4, 2026
5.0
Mika was very professional and service minded. A great representation of the team.
KC
Kyle Comen
Jan 13, 2026
5.0
Great tow company, went above and beyond when my vehicle wouldnt start and time was of the essence.
Do I need to be with the vehicle for it to be towed?
Your presence is not required for the towing process, provided that the vehicle keys are available with the vehicle.
What can you tow?
Our towing capabilities include a diverse range of vehicles such as automobiles, motorcycles, light-duty trucks, and select heavy-duty vehicles.
What should I do if my car breaks down?
In the event of a vehicle breakdown, ensure you safely move to the side of the road, activate your hazard lights, and contact our service immediately. We will provide further instructions to assist you.
What forms of payment do you accept?
We accept various payment methods including cash, credit and debit cards, and select mobile payment options. Please note that credit and debit card transactions incur a 4% processing fee.
Do I need to be present for my vehicle to be towed?
Your presence is not required as long as the vehicle keys are available with the vehicle.
What types of vehicles can Moore's Towing tow?
We can tow a wide range of vehicles including automobiles, motorcycles, light-duty trucks, sports cars, classic cars, golf carts, boats, trailers, and containers.
What should I do if my car breaks down?
Move your vehicle safely to the roadside, activate your hazard lights, and contact Moore's Towing immediately for assistance.
What payment options are accepted at Moore's Towing?
We accept cash, American Express, MasterCard, Visa, Discover, and checks. Note that credit and debit card payments have a 4% processing fee.
What are the operating hours of Moore's Towing?
Moore's Towing operates 24/7, providing towing and roadside assistance at all times.
Where is Moore's Towing located?
Our location is 1366 Fort Johnson Rd, Charleston, SC 29412, USA.
Which areas does Moore's Towing serve?
We provide service in the Tri-County area including Charleston, West Ashley, James Island, North Charleston, Mt Pleasant, Johns Island, Seabrook Island, Kiawah Island, and Folly Beach in South Carolina.
Are there any nearby landmarks or places of interest near Moore's Towing?
Yes, Moore's Towing is near landmarks such as Green World School, Kingdom Hall of Jehovah's Witnesses, St. James Presbyterian Church, and The Porch - Scotch and Liquor Bar, which customers might visit before or after service.
Can I visit Moore's Towing easily when coming from West Ashley or James Island?
Yes, Moore's Towing serves the Charleston area including West Ashley and James Island. These nearby locations provide convenient access routes for customers to reach the towing services quickly.
What nearby services can I find around Moore's Towing if I need additional assistance?
Nearby services include plumbing by J.L. White Plumbing LLC, pest control from Target Termite & Pest Control, and landscaping by Sunshine Lawn Care, which can be helpful for customers requiring various home or vehicle-related services.
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