Moore's Towing provides 24/7 roadside assistance and flatbed towing for cars, sports cars, classic cars, golf carts, vans, light duty trucks, boats, trailers, and containers over long distances and locally to the Tri-County area of SC.
Many customers praised the friendly and professional demeanor of the drivers, highlighting their willingness to go above and beyond in difficult situations.
Timeliness
While several reviews noted quick response times, there were also complaints about delays and lack of communication regarding arrival times.
Mixed Experiences
Feedback varied significantly, with some customers expressing extreme dissatisfaction due to poor service and communication, while others had very positive experiences.
Pricing
Customers generally found the pricing to be fair and competitive, with some noting it as a key reason for choosing Moore's Towing.
LD
Leslie Debbas
Feb 5, 2026
1.0
Just pulled up the reviews for Moore‘s towing company since I had such a bad experience I wondered if others had as well. I quickly saw some bad reviews and after reading a more recent one it sounds like they gave everyone the same excuse that they were overwhelmed. My MB needed to be towed so I went through their roadside assistance and they called Moore. They told me it would be at least 222 minutes! well I assumed I had no other choice so I waited ..after two hours I called again and received a frazzled answer stating that they were extremely busy and it would probably be at least another hour and a half. Long story short after waiting four hours they finally showed up with the wrong type of tow truck equipment even though they knew exactly what model I had. I now had to wait for a new company to arrive. Incredibly horrible service do not ever use them !!!
PZ
Paul Zeski
Feb 4, 2026
5.0
Mika was very professional and service minded. A great representation of the team.
KC
Kyle Comen
Jan 13, 2026
5.0
Great tow company, went above and beyond when my vehicle wouldnt start and time was of the essence.
AD
Angela Dephouse
Dec 28, 2025
5.0
Fast and friendly service, and the best price I could find after making several calls. These guys treat their customers like friends and I highly recommend them.
AW
Adam Whitten
Dec 6, 2025
1.0
Extremely disappointing service. Last night I called around 8:30 for a tow for out of a slope. The person on the phone told me they’d be there in 30 minutes. I said that’s good with me. 45 minutes had passed and no tow. I called again and the person said he had two cars he was dropping off and it would be another 45 minutes. I was taken aback, but I said ok see you in 45 minutes. Over an hour passed and still no driver. I called again to check the eta on my tow. STRAIGHT TO VOICEMAIL. I tried calling again five minutes after. No answer, but this time it went straight to voicemail after one ring. That means they hung up the phone. I waited a little longer hoping the tow would come, but after over two hours of waiting I had to call another company to get me. If you were unable to complete the service, I would completely understand, but at the very least let ME know that you were unable to come anymore.
Overall, disappointing service, lying about arrival time, and straight up just ghosting me. This was just terrible and highly advise any one else not to hire this company for emergency tow services!
Do I need to be with the vehicle for it to be towed?
Your presence is not required for the towing process, provided that the vehicle keys are available with the vehicle.
What can you tow?
Our towing capabilities include a diverse range of vehicles such as automobiles, motorcycles, light-duty trucks, and select heavy-duty vehicles.
What should I do if my car breaks down?
In the event of a vehicle breakdown, ensure you safely move to the side of the road, activate your hazard lights, and contact our service immediately. We will provide further instructions to assist you.
What forms of payment do you accept?
We accept various payment methods including cash, credit and debit cards, and select mobile payment options. Please note that credit and debit card transactions incur a 4% processing fee.
Do I need to be present for my vehicle to be towed?
Your presence is not required as long as the vehicle keys are available with the vehicle.
What types of vehicles can Moore's Towing tow?
We can tow a wide range of vehicles including automobiles, motorcycles, light-duty trucks, sports cars, classic cars, golf carts, boats, trailers, and containers.
What should I do if my car breaks down?
Move your vehicle safely to the roadside, activate your hazard lights, and contact Moore's Towing immediately for assistance.
What payment options are accepted at Moore's Towing?
We accept cash, American Express, MasterCard, Visa, Discover, and checks. Note that credit and debit card payments have a 4% processing fee.
What are the operating hours of Moore's Towing?
Moore's Towing operates 24/7, providing towing and roadside assistance at all times.
Where is Moore's Towing located?
Our location is 1366 Fort Johnson Rd, Charleston, SC 29412, USA.
Which areas does Moore's Towing serve?
We provide service in the Tri-County area including Charleston, West Ashley, James Island, North Charleston, Mt Pleasant, Johns Island, Seabrook Island, Kiawah Island, and Folly Beach in South Carolina.
Are there any nearby landmarks or places of interest near Moore's Towing?
Yes, Moore's Towing is near landmarks such as Green World School, Kingdom Hall of Jehovah's Witnesses, St. James Presbyterian Church, and The Porch - Scotch and Liquor Bar, which customers might visit before or after service.
Can I visit Moore's Towing easily when coming from West Ashley or James Island?
Yes, Moore's Towing serves the Charleston area including West Ashley and James Island. These nearby locations provide convenient access routes for customers to reach the towing services quickly.
What nearby services can I find around Moore's Towing if I need additional assistance?
Nearby services include plumbing by J.L. White Plumbing LLC, pest control from Target Termite & Pest Control, and landscaping by Sunshine Lawn Care, which can be helpful for customers requiring various home or vehicle-related services.
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Certified February 08, 2026Yext Knowledge Graph
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