Gerber Collision & Glass

3.9
87 reviews

About

Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Location

Gerber Collision & Glass
1523 Folly Rd, Charleston, SC
29412, United States

Hours

Reviews

3.9
87 reviews
5 stars
60
4 stars
2
3 stars
1
2 stars
1
1 star
23
  • CH
    chris hendricks
    4 days ago
    5.0
    Great service by Mouse. She was awesome!!
  • BC
    Bassett Charleston
    Oct 22, 2025
    1.0
    Having just moved here I’ve been shopping for a new Auto Body Shop. I own three cars, so over the years shops are necessary, and one car was recently hit. Having read the reviews before calling, red flags were already waving. But I thought I’d give them a chance. Though the red flags got even stronger when I asked ”how far out for an estimate?” The receptionist asked me “is this through Insurance?” I said I don’t know yet. She said “well if this is Customer pay, it’s a at least till December.” What a racket!!!! What discrimination. Economic discrimination stay far away. Ask yourself since when did cash get put on the back of the line? UPDATE AFTER THEIR REPLY: The fact that they asked me for information, (as you will read in their reply below), is testament that they’re not even reading or comprehending the review. Which is further testament to the lack of business professionalism and customer care this company obtains.
  • AS
    Ashley Stull
    Oct 2, 2025
    1.0
    If I could give 0 stars or negative stars I would because this place is completely dishonest and non educated. I have had two dealing with this company and both have been absolutely horrible costing me time and money. Stephanie the so called new Branch Manager is one of the rudest individuals I have ever spoken to when it comes to car repairs and is extremely uneducated when it comes to vehicles. DO NOT GO HERE EVEN IF YOUR INSURANCE SUGGESTS THEM!!!!
  • JJ
    J J
    Oct 2, 2025
    1.0
    I’d leave zero stars if I could. Asked for an estimate, regardless of the insurance carriers “guideline” for a very specific purpose. The blonde headed woman was not only unprofessional but looked at me, looked at the front desk rep, and rolled her eyes and said, as if she were angry “you handle this” Then stormed off. I immediately got in my truck and would never have them repair a golf cart much less my brand new truck. The world is full enough of anger and rudeness and to experience that from someone representing that establishment, speaks volumes on the rest of the staff. Utterly unprofessional and rude. I’d go to the tape if there was one and use it as a training on how not to speak to customers, much less anyone.
  • MZ
    Marc Zera
    Sep 8, 2025
    5.0
    I have had two great experiences at this Gerber. Emily is very communicative and wonderful to work with!

Frequently Asked Questions About Gerber Collision & Glass

What services does Gerber Collision & Glass offer?

Gerber Collision & Glass offers auto body repair, windshield replacement, collision repair, dent removal including paintless dent repair, and auto glass services.

What guarantee does Gerber Collision & Glass provide for their repairs?

They provide a Lifetime Guarantee on their collision and auto glass repairs for as long as you own your vehicle.