Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Hours
Reviews
3.9
87 reviews
5 stars
60
4 stars
2
3 stars1
2 stars1
1 star
23
- CHchris hendricks4 days ago5.0Great service by Mouse. She was awesome!!
- BCBassett CharlestonOct 22, 20251.0Having just moved here I’ve been shopping for a new Auto Body Shop. I own three cars, so over the years shops are necessary, and one car was recently hit. Having read the reviews before calling, red flags were already waving. But I thought I’d give them a chance. Though the red flags got even stronger when I asked ”how far out for an estimate?” The receptionist asked me “is this through Insurance?” I said I don’t know yet. She said “well if this is Customer pay, it’s a at least till December.” What a racket!!!! What discrimination. Economic discrimination stay far away. Ask yourself since when did cash get put on the back of the line? UPDATE AFTER THEIR REPLY: The fact that they asked me for information, (as you will read in their reply below), is testament that they’re not even reading or comprehending the review. Which is further testament to the lack of business professionalism and customer care this company obtains.
- ASAshley StullOct 2, 20251.0If I could give 0 stars or negative stars I would because this place is completely dishonest and non educated. I have had two dealing with this company and both have been absolutely horrible costing me time and money. Stephanie the so called new Branch Manager is one of the rudest individuals I have ever spoken to when it comes to car repairs and is extremely uneducated when it comes to vehicles. DO NOT GO HERE EVEN IF YOUR INSURANCE SUGGESTS THEM!!!!
- JJJ JOct 2, 20251.0I’d leave zero stars if I could. Asked for an estimate, regardless of the insurance carriers “guideline” for a very specific purpose. The blonde headed woman was not only unprofessional but looked at me, looked at the front desk rep, and rolled her eyes and said, as if she were angry “you handle this” Then stormed off. I immediately got in my truck and would never have them repair a golf cart much less my brand new truck. The world is full enough of anger and rudeness and to experience that from someone representing that establishment, speaks volumes on the rest of the staff. Utterly unprofessional and rude. I’d go to the tape if there was one and use it as a training on how not to speak to customers, much less anyone.
- MZMarc ZeraSep 8, 20255.0I have had two great experiences at this Gerber. Emily is very communicative and wonderful to work with!
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers auto body repair, windshield replacement, collision repair, dent removal including paintless dent repair, and auto glass services.
What guarantee does Gerber Collision & Glass provide for their repairs?
They provide a Lifetime Guarantee on their collision and auto glass repairs for as long as you own your vehicle.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 1523 Folly Rd, Charleston, SC 29412, USA.
What are the business hours for Gerber Collision & Glass?
The business is open Monday through Friday from 8 AM to 5 PM and is closed on Saturdays and Sundays. It is also closed on major holidays such as Nov 27, Dec 25, and Jan 1.
How can I contact Gerber Collision & Glass?
You can contact them by phone at +1 843-376-3240 or by email at info@gerbercollision.com.
What payment methods are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, Mastercard, and Visa.
Can I get a free collision repair estimate from Gerber Collision & Glass online?
Yes, you can request a free collision repair estimate by visiting their online form at https://www.gerbercollision.com/online-repair-estimate.
Which nearby auto repair shops are close to Gerber Collision & Glass?
Nearby auto repair shops include Glass America and John Harris Body Shop, which could be options for additional services or comparisons.
Are there any nearby restaurants where I can eat while my vehicle is being serviced?
Yes, you can visit Jack's Cosmic Dogs, Bohemian Bull, or Twice The Ice convenience store located nearby for dining or quick snacks during your visit.
What other automotive-related businesses are near Gerber Collision & Glass?
Nearby automotive-related places include James Island Cycle (motorcycle dealer), Beebe Boatworks (boat service and repair), and Lowcountry Boat Sales (boat dealer and automotive parts).