Enterprise Rent-A-Car

4.2
200 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Charleston, SC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Ashley Fender Mender location today.

Location

Enterprise Rent-A-Car
2440 Savannah Hwy, Charleston, SC
29414, United States

Hours

Reviews

4.2
200 reviews
5 stars
136
4 stars
23
3 stars
7
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with several specific mentions of employees going above and beyond.

Vehicle Condition

Numerous reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Communication Issues

Several customers reported poor communication, including difficulty reaching the office and unreturned calls regarding reservations and charges.

Reservation Problems

Multiple reviews noted issues with vehicle availability, including confirmed reservations not being honored and lack of inventory.

Mixed Experiences

While some customers had excellent experiences, others reported significant frustrations, indicating inconsistency in service quality.
  • CB
    C. Brown
    Oct 18, 2025
    1.0
    Rental vehicle battery died in my driveway after sitting for a few days. It was completely dead so it was clear it wasn't a good battery to begin with. Office wouldn't answer the phone the first two attempts and when they finally did, they put us on indefinite hold for more than 25 minutes. Gave up and called the roadside assistance number, and they sent a tow truck and an Uber to take my husband to pick up my vehicle from the shop. Such a ridiculous pain and no one from the office ever called us back.
  • BS
    Bianca Seabrook
    Aug 16, 2025
    1.0
    I would give 0 stars if I could
  • PM
    Patricia C Meeks
    Jul 18, 2025
    5.0
    This neighborhood Enterprise is the best. A no-hassle team of professionals that make you feel comfortable & get you the right car for your travels. Wouldnt go anywhere else. Rates are always reasonable. Great choice of vehicles. All good in the hood....
  • IS
    Ian S
    Jun 25, 2025
    1.0
    Made reservations and they had NO CARS available! Never rent from here!
  • ES
    Eleanor Schweitzer
    Jun 20, 2025
    5.0
    I rented a small Mazda SUV While my Honda Accord was being repaired. I found the car to be incredibly uncomfortable and just hard to use things like the radio and the navigation system. I returned back the next day and a darling young lady sweetly explained how to. The heat index was probably 101! Excellent customer service! We use Enterprise car rental wherever we go. Customer service is always outstanding!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Charleston, SC?

Enterprise offers a wide range of vehicles including cars, vans, and luxury vehicles to suit your rental needs.

Where is the Enterprise Rent-A-Car located in Charleston?

The Enterprise Rent-A-Car is located at 2440 Savannah Hwy, Charleston, SC 29414, not an airport location.