AutoZone Auto Parts

4.2
156 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Charleston #52 in Charleston, SC is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charleston, SC or call us at (843) 666-3104.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7643 Rivers Ave, Charleston, SC
29406, United States

Hours

Reviews

4.2
156 reviews
5 stars
106
4 stars
18
3 stars
12
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being rude or unresponsive.

Product Availability

Customers noted that while the store often has the parts they need, there were instances of incorrect items being provided or items being out of stock.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to assist with car issues, particularly mentioning specific employees who provided exceptional service.

Store Management

Management received both positive and negative feedback; some managers were praised for their assistance, while others were criticized for poor customer interactions.
  • MG
    Mecanica General
    Dec 30, 2025
    5.0
    Desire muy atención merece que le suban el sueldo
  • KG
    Kendrick Greene
    Dec 30, 2025
    5.0
    Marco is crushing it! VERY Impressed!
  • MG
    Meredith Going
    Dec 18, 2025
    1.0
    I ordered online using VIN# and was assured that it was the correct item. When I arrived at the store, an associate attempted to install them but could not. I saw the manager (#1) enter the store and I asked him to help. He attempted to install the same part and after a few attempts said they were not the right part. He got another part and attempted to install them but he could not. While trying to put an incorrect part on, he broke a Volvo Factory retaining device that holds the windshield washer hose in place. So, then he looked up another part # and said it would not need the retaining clip because they were integrated in the 3rd set of wipers. These were ordered at a cost of $121 including shipping! They were supposed to be delivered the following day. After 4-5 days I was told by the Lady who was the Actual Manager who had been out for a week that yes, they were in the store. Then after looking, she said no they were there but now they were not.!!!!!!!!!!! I got a refund and was told the shipping charges were not refundable, COMPANY POLICY. Charged for something that I never received!! I found out why the wipers disappeared. After my research showed me that those wipers would not fit either. So, when Manager #2 discovered that same fact, they were returned to wherever they came from. I was lied to about why they were not there. According to #2, it was a mysterious accident. SO, I got 2 refunds (minus said shipping costs) and a wiper arm that is missing a retainer clip that is impossible to find. GREAT SERVICE
  • JC
    Jessica Cabrera
    Oct 31, 2025
    5.0
    Thank you Marco for all your help!! Marco was very efficient and kind!! He got me the car battery I needed and changed it for me!!! Thank you so much!
  • JC
    Jess Cumbee
    Oct 30, 2025
    5.0
    Matthew who helped us was amazing in diagnosing the fact that I did have a bad battery and he also took out the old one and put in the new one for me. He was very amazing. He's also an Army veteran and that made it even better.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Charleston?

AutoZone Auto Parts in Charleston is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services for customer convenience.