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AutoZone Auto Parts

4.2
(162 reviews)

Business Details

7643 Rivers Ave, Charleston, SC
29406, United States
(843) 666-3104
https://www.autozone.com/locations/sc/charleston/7643-rivers-ave.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Charleston #52 in Charleston, SC is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charleston, SC or call us at (843) 666-3104.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7643 Rivers Ave, Charleston, SC
29406, United States

Hours

Reviews

4.2
162 reviews
5 stars
111
4 stars
18
3 stars
12
2 stars
4
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Marco and Charles received high praise for their helpfulness, others, including management, were criticized for poor attitudes and lack of assistance.

Product Availability

Customers reported issues with product availability, including receiving incorrect parts and difficulties in finding specific items.

Staff Knowledge

Several reviews highlighted knowledgeable staff who provided valuable assistance, but there were also complaints about employees who seemed uninterested or unhelpful.

Store Management

Management received both commendations for helpfulness and criticism for poor customer interactions, indicating inconsistency in leadership quality.
  • LL
    Lei Lani
    Feb 18, 2026
    5.0
    Thanks for the help Marco! Great experience
  • BB
    Bree Bree
    Feb 17, 2026
    1.0
    No one wants to help. I asked for help putting antifreeze in as customer because I’m unsure where to put it. Employee said they are not allowed to do that. What happened to the helpfulness that auto zone used to provide? Highly don’t recommend. You get better help at a junkyard than these folks
  • WG
    Wendell Green
    Feb 4, 2026
    5.0
    Desiree R. Is very professional and kind.i will look for her when I come here
  • MS
    Marcy Shaw
    Jan 18, 2026
    5.0
    I needed a battery for my car. The young man installed my new battery and took my old battery for me.
  • MG
    Meredith Going
    Dec 18, 2025
    1.0
    I ordered online using VIN# and was assured that it was the correct item. When I arrived at the store, an associate attempted to install them but could not. I saw the manager (#1) enter the store and I asked him to help. He attempted to install the same part and after a few attempts said they were not the right part. He got another part and attempted to install them but he could not. While trying to put an incorrect part on, he broke a Volvo Factory retaining device that holds the windshield washer hose in place. So, then he looked up another part # and said it would not need the retaining clip because they were integrated in the 3rd set of wipers. These were ordered at a cost of $121 including shipping! They were supposed to be delivered the following day. After 4-5 days I was told by the Lady who was the Actual Manager who had been out for a week that yes, they were in the store. Then after looking, she said no they were there but now they were not.!!!!!!!!!!! I got a refund and was told the shipping charges were not refundable, COMPANY POLICY. Charged for something that I never received!! I found out why the wipers disappeared. After my research showed me that those wipers would not fit either. So, when Manager #2 discovered that same fact, they were returned to wherever they came from. I was lied to about why they were not there. According to #2, it was a mysterious accident. SO, I got 2 refunds (minus said shipping costs) and a wiper arm that is missing a retainer clip that is impossible to find. GREAT SERVICE

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Charleston?

AutoZone Auto Parts in Charleston is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services for customer convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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