Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2575 Ashley River Rd in Charleston offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
217 reviews
5 stars
134
4 stars
43
3 stars
19
2 stars3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.
Speed of Service
Several reviews highlighted the quick service and fast installation of parts, although some noted instances of slow service.
Product Availability
Customers generally found the store well-stocked with the parts they needed, though there were occasional reports of incorrect or missing items.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that it was higher than competitors, particularly for certain items.
Mixed Experiences
While many reviews were positive, there were notable complaints about unprofessional behavior from some staff members and specific negative experiences.
- RBRyanne BalserOct 26, 20255.0Mike was extremely helpful & was quick to give multiple options for a solution to my problem. Give that man a raise!
- JBJason BoydSep 23, 20253.0I get the parts I'm looking for but sometimes the service is lacking or slow. Saw a guy eating a sandwich while working the register one time.
- ARA RSep 4, 20255.0I came in after work one day to buy a battery for my car and I am beyond thankful for Mike from this store. As a woman wearing heels and a blazer, Mike took the initiative to not just sell me my battery but also grab his cart full of tools and walked me outside to put my battery in for me. I work in hospitality and I just want to say how kind that gesture was and to not make me have to ask for help either. That’s anticipatory service right there. Just before this, I was at another store who did not have that level of care and initiative. They didn’t have my battery so they directed me to this store and I am so glad they did. I know it’s likely part of mikes job to install these but his calm kindness really made my day! Thanks, Mike!
- HWHutson WojtachAug 22, 20255.0Wonderful experience. Renee was such a great help!!! Amazing personality and resource. Will shop here every time for now on
- RLRobby LJul 6, 20255.0Great service and fast install of my new battery
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 2575 Ashley River Rd offer regarding car batteries?
They offer free battery testing and installation with purchase, and they also recycle used batteries for free.
Can Advance Auto Parts recycle used motor oil?
Yes, they will recycle your used motor oil with some exclusions.
Does Advance Auto Parts install windshield wipers if I purchase them?
Yes, with purchase, they offer free installation of windshield wipers, subject to exclusions.
Can a Team Member at this location check my car's engine codes if my check engine light is on?
Yes, a Team Member will scan the engine codes for you, with some exceptions applying.
What are the store hours for Advance Auto Parts at 2575 Ashley River Rd?
They are open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does this Advance Auto Parts store offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment methods are accepted at Advance Auto Parts on Ashley River Rd?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any nearby places where customers can grab food before or after visiting Advance Auto Parts?
Yes, nearby options include Sam Cafe Breakfast and Crepe, Taste of the Islands (Caribbean restaurant), Fabio's Ristorante Italiano, and Cedar Creek Tavern.
If I need to send a package while visiting Advance Auto Parts, is there a nearby shipping service?
Yes, there are UPS Access Point locations nearby for courier and delivery services.
What convenience stores or gas stations are located near Advance Auto Parts at 2575 Ashley River Rd?
Nearby are bp America, BP, Circle K, and Kangaroo Express, all offering gas and convenience store services.