Advance Auto Parts

4.1
259 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2459 Charleston Hwy in Cayce offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2459 Charleston Hwy, Cayce, SC
29033, United States

Hours

Reviews

4.1
259 reviews
5 stars
144
4 stars
55
3 stars
31
2 stars
5
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and lack of assistance.

Product Availability

Customers noted that the store often has the parts they need, but there are complaints about limited stock and pricing compared to competitors.

Staff Knowledge

There are concerns about the staff's knowledge and ability to assist with specific automotive needs, with some customers feeling that employees lacked expertise.

Positive Experiences

Several customers shared positive experiences, highlighting friendly staff and exceptional service, particularly during battery installations and troubleshooting.

Store Environment

The store is generally described as convenient and easy to navigate, but some customers reported issues with cleanliness and organization.
  • VV
    Vanessa
    Nov 28, 2025
    5.0
    ✨GREAT experience at this location. I went in to pick up a couple pre ordered items for the do-it-yourself easy fixes and was greeted so warmly by this really pretty young lady at the checkout and a very fine gentleman named Johnny. They were both so kind, upbeat, welcoming and helpful. Without being asked Johnny even came outside to assist me as my hood lift supports no longer work. Suffice it to state that I strongly recommend this location for exceptional quality in service.
  • JG
    Juan Carlos Garcia
    Oct 31, 2025
    1.0
    Bad attention to clients, one year ago i bought a battery for the car and it failed and I took it back and the told me it wasnt one of their product and they told me to take it to auto zone and auto zone told me it was one of their products and they obligatorio did it so they wouldnt have to give me the guarantee and I had to buy a new battery. They picture is of the new battery and the receipt.
  • MB
    Mary Brandes
    Oct 1, 2025
    5.0
    I needed a battery installed, they were knowledgeable and professional.
  • MH
    Mary Hall
    Sep 9, 2025
    1.0
    This location has the absolute worst customer service I have ever seen in my entire life. I have been here several times with my car make model and serial number and was advised the wrong parts. Just a simple air filter! reluctantly return today I heard nothing but the people up front talking and laughing asking someone’s age and just socializing As I was leaving, he did ask “you didn’t find what you wantedI” I was there for about 10 minutes with the app trying to figure out if they had what I wanted.. I’m embarrassed that Advance auto parts is a part of the Cayce community.
  • TJ
    Tracy Hicks Johnson
    Aug 21, 2025
    5.0
    My vehicle would not start this morning and Rhonda Major (Batesburg Location) saved me today!! She cleaned my battery cables because I surely didn’t know how to. She helped me get the supplies I needed and then she took over. Thanks so much Rhonda for all you did!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*