Zips Car Wash

4.3
479 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
7 Baylor Brook Dr, Bluffton, SC
29909, United States

Hours

Reviews

4.3
479 reviews
5 stars
338
4 stars
46
3 stars
28
2 stars
14
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Zoe, Curtis, and Amelia.

Membership Issues

Several customers reported difficulties with membership cancellations and unexpected charges, leading to frustration and distrust.

Cleanliness

The facility is frequently noted for being clean and well-maintained, with effective vacuum stations and organized operations.

Value for Money

While some customers found the car wash to be a good value, others felt the pricing was high relative to the service received.

Operational Improvements

Recent management changes have led to noticeable improvements in service quality and customer satisfaction at certain locations.
  • RI
    Raymond Isbill
    Nov 14, 2025
    1.0
    Terrible experience. First there was someone out at the machine which said I couldn't select and pay for my own wash. I had to hand them my card so they could run it on a tablet. No fault to the young man he's just doing his job but gen x don't need no help. I almost said no thanks right then but I had already waited in line 20 minutes. Then they couldn't give me a receipt unless I surrendered my phone number. On top of that $30 for the top was was excessive and I am glad i didnt choose it read on to find out why. Next we got into the wash and it was lackluster at best. Many of the foam passes didn't even cover the windshield. The brushes never touched the fiberglass bed cover on my truck so it was still filthy after. On top of that the "air dryers" didn't have enough force to discourage a fly so I had to dry every inch of a full ton truck to prevent water spots. I definitely won't be going back and probably my first and last trip to a zip car wash. I'll go back to hand washing.
  • MM
    Mikama
    Nov 13, 2025
    2.0
    Paid at entrance w Credit Card - handed to employee with chip reader/tablet. I almost instantly received notice via text and email of the transaction, but employee said it ‘didn’t work’, so asked me to insert my card into chip reader again. I Informed him there was a transaction - and showed him the transaction info on my phone. He said to ‘hold on, because it didn’t work, according to this’ (his tablet) He walked inside; was gone 6/7 minutes - came back out - gate still didn’t go up allowing me to enter because the code he obtained from ‘inside’ didn’t work! He went back inside for another 6/7 minutes, with a second employee to solve…never saw employee(s) again, but gate rose; finally. Not sure if this was an attempted ‘con job’ or just incompetence/poor systems, but will never return.
  • TA
    Timothy Asinger
    Nov 12, 2025
    4.0
    System works great - love the drying towels and free vacuums
  • NS
    Nick Santiago
    Nov 8, 2025
    5.0
    Great service Curtis is the man greet me very respectful great place to get your car clean
  • DM
    Donna Middleton
    Oct 9, 2025
    5.0
    FIRST time coming here after passing by this establishment since January every single day and I must say, in as little as 2mins…Ms. Zoe was such a BIG HELP. She was so nice and offered a complimentary vacuum. I came in the vacuum area the wrong way 🤦🏾‍♀️ Lolol, but I didn’t want a wash today due to the weather. I asked her if they took cards just for a vacuum session and that’s when she was so nice to let me use it for free. I’ll definitely be back to get a wash and vacuum when the rain is done pouring. THANK YOU SO MUCH Zoe!!! GOD BLESS YOU!!!

Frequently Asked Questions About Zips Car Wash

Where is Zips Car Wash located?

Zips Car Wash is located at 7 Baylor Brook Dr, Bluffton, SC 29909, US.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open every day from 8:00 AM to 7:00 PM. On Christmas Eve and New Year's Eve, it closes early at 5:00 PM. It is closed on Thanksgiving Day and Christmas Day.