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For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Beaufort.
I visited this Valvoline location today and was honestly shocked by the behavior of the manager, Dom. He was openly rude and verbally abusive to his employees right in front of multiple customers, including me. It created a really uncomfortable and hostile environment, and it was completely uncalled for.
No customer should have to witness that, and no employee should be spoken to that way. I hope upper management, I believe his name is Nick, addresses this, because the rest of the staff was doing their best despite how they were being treated.
I will be returning to get my services done by the friendly faces at Mobil 1 next door. I recommend you do the same :)
NB
Nathan Bryson
5 days ago
1.0
Went to this location and the staff were kind enough to notice a brake light I had out. One small snag is that when changing the light, they broke the tail light housing. It wouldn't have been a problem, but they purposely did not tell me about it and acted like it didn't happen. I went straight to the gas station afterward and noticed the edge of our tail light missing, so I went directly back and retrieved the broken part of the lens. The person in charge there admitted to withholding the information that the tail light was broken and went to retrieve the part.
The manager of the store expected me to allow an "Amazon special" tail light that they say they ordered to save money since OEM parts cost more. They insisted I allow them to replace the tail light with this Amazon special. I let them know that I wanted a genuine OEM Kia part for my 2018 Sorento to ensure quality and avoid any warranty issues. I even got a quote from a local body shop, Boundary Street Collision, for $150 including a used OEM tail light and labor—but the area manager refused to reimburse me and insisted I let their shop handle the installation themselves. They even accused me of trying to scam them for $100, which was completely unprofessional given their employee's confession.
Overall, the initial dishonesty and pushy attitude ruined what could have been a simple fix. I ended up escalating to corporate but they seem to be more of an answering service for this poorly managed business, won't be returning. Avoid this place if you value transparency and trust with your vehicle.
UPDATE: Filed Complain with department of consumer affairs, Next is small claims court Beaufort County.. Its not about the $ its about what is right..
SJ
Susi Josey
Nov 8, 2025
5.0
The guys were excellent. They were so professional. They represented your company well.
DL
Divine Work Express LLC
Oct 15, 2025
1.0
They will get you in and out, but the rude attitude will kill this business. The gentleman that took care of keying the info into the computer is knowledge but extremly rude and off putting. I will take my business elsewhere, I work too hard to give my money to people who are complaining that I'm patronizing where they work.
MW
Madison Wilbanks
Oct 10, 2025
5.0
Rachel was amazing. I was able to pull right up and get in oil. Change was quick. They offered me the items that I needed not a lit of things I don’t need very professional.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Beaufort provide?
Valvoline Instant Oil Change offers quick, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
What are the operating hours of Valvoline Instant Oil Change in Beaufort?
They are open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change in Beaufort require appointments?
No, appointments are not required; customers can visit without scheduling ahead.
What forms of payment are accepted at Valvoline Instant Oil Change in Beaufort?
They accept debit cards, credit cards, and mobile NFC payments for customer convenience.
Where is Valvoline Instant Oil Change located in Beaufort?
It is located at 149 Sea Island Parkway, Beaufort, SC 29907, USA.
Is Valvoline Instant Oil Change Beaufort open on major holidays?
The location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What nearby places can I visit before or after a service at Valvoline Instant Oil Change in Beaufort?
Nearby options include Walgreens for pharmacy needs, Sonic Drive-In for a quick meal, and The Exchange Network for ATM services, making it convenient to run errands or grab a bite.
Are there nearby gas stations to Valvoline Instant Oil Change in Beaufort?
Yes, Zippy Lube gas station is close by, which is helpful for refueling your vehicle during your visit.
Where can I access banking or financial services near Valvoline Instant Oil Change in Beaufort?
Nearby financial services include Regions Bank, Wells Fargo ATM, LibertyX Bitcoin ATM, and Western Union money transfer services.
Are there any nearby dining options around Valvoline Instant Oil Change in Beaufort?
Yes, there are several dining options such as Sonic Drive-In, La Hacienda/Rancho Grande Restaurante, San Jose Mexican Restaurant, and La Nopalera Restaurant for Mexican and Tex-Mex cuisine.