Customer Service
Employees, especially Dre and Austin, received high praise for their friendliness, helpfulness, and professionalism.
Cleanliness
The facility is generally reported as clean, with staff ensuring it is well-stocked and maintained.
Service Quality
While many customers enjoyed the car wash experience, some reported issues with the wash quality and effectiveness.
Membership Value
Customers appreciate the membership plan for its value and convenience, often recommending it to others.
Complaint Handling
There are concerns regarding the handling of complaints, particularly related to damage caused during the wash.