Advance Auto Parts

4.4
296 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 915 Highway 28 Byp in Anderson offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
915 Highway 28 Byp, Anderson, SC
29624, United States

Hours

Reviews

4.4
296 reviews
5 stars
198
4 stars
62
3 stars
17
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Charlie, Candice, and Donna.

Mixed Experiences

While some reviews highlighted excellent service, others reported rude or unhelpful staff, indicating inconsistency in customer interactions.

Product Availability

Customers frequently noted that the store had the parts they needed in stock, contributing to a positive shopping experience.

Pricing Concerns

Several reviews mentioned that prices were perceived as high, with some customers expressing dissatisfaction with the cost of certain items.

Store Operations

There were complaints about store hours and service delays, including instances of the store being closed or staff being unavailable.
  • HA
    Hope Allison
    Nov 2, 2025
    5.0
    Charlie “ Dennis the Menace” went above and beyond helping us today. Excellent customer service he definitely deserves recognition and a raise!
  • CM
    cody malone
    Sep 25, 2025
    5.0
    These guys and girls are on point every time I walk in the store they hook me up, brother
  • RW
    Ramona Williams
    Sep 10, 2025
    5.0
    Awesome service! Kudos to Candice. Bought and (she) installed car battery in & out within 15 minutes! Outstanding! Highly recommend this store located on Hwy 28 Bypass in Anderson.
  • ZG
    Zach Goodin
    Aug 5, 2025
    1.0
    Don't waste your time or money here. The Employee's I dealt with (3) were rude and lazy. not to mention have zero knowledge for car parts. I returned my purchase and will never shop another advanced auto again.. O'Reilly's or Napa is your best best
  • JW
    John Westbrook
    Aug 1, 2025
    1.0
    Very rarely do I leave bad reviews: I need an oil pressure sending unit for my 2008 Silverado. I called at 6:46pm today, was told to wait on hold and politely said take your time. Happy to wait as I'm in need of the part I'm inquiring about, I spoke with Sherry Watman who was very rude and disrespectful. I was very informative, and gave her all the information she needed to correctly locate the part that I was looking for, I just needed to know if they have it in inventory. There are multiple sending units some including a screen and some that do not but she couldn't be bothered to relay any more information "come up here and look then" and "Why are you still asking questions?" Is not something that you should say for someone who is asking for help. I know everyone needs a job and I know the business needs help but she is the wrong person to represent your brand.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*