AutoZone Auto Parts

Reviews

• DF

  Deborah F

  Apr 12, 2026
  1.0
  Had the guy test what was wrong with my car. He took the plastic top cover off my my battery to make sure it wasn't the battery and then we found out it was the alternator. He gave me a jump. He never put the cover back on the battery properly and closed the hood to my car. I head down a few blocks to Wellborns, where they fix cars. I began smelling something burning and when I got to auto shop, smoke coming out of my hood. Lifted hood up and it was the plastic cover that had melted. Onto a wire and on battery terminal. This cover had computer chips in it. This was about $350 in damages. Had diagnostic test done $100 and replaced the alternator $350. We went back to auto zone and told manager what had happened. I was highly upset at this time. She had agreed to pay damages her employee caused. We then went to pick up my car. Explained we needed a separate bill for the damages. Thank God I didn't have to pay all this extra money upfront. My daughter dropped off the receipt and the manager was rude n upset, with her at how Welborn auto had worded the receipt. It wasn't my daughters fault for her rudeness. My daughter said take it up with Wellborns and she walked out. We will never go back to this place. Be sure to pay attention what is being done or not done on your car. This could happen to you.
• DP

  Duncan Pickens

  Apr 10, 2026
  3.0
  best call to see if they have your parys, didn't have my 05 rav 4 air filter .
• SY

  Sharon Yarbrough

  Apr 9, 2026
  1.0
  I would give zero stars if I could. We asked them to check the battery in my mom’s Verano. They checked the battery and told us that the alternator might be bad and to take to mechanic. That part was fine but then they had to jump the car off and when the worker put the hood down I didn’t pay much attention until halfway to the mechanic her car started smelling like a fire and when we pulled into the mechanics it was smoking(went less than half a mile). The worker put the cover of the battery on wrong and it started smoking and could have resulted in a fire. It caused over $500 in problems because it melted fuses, wires and the post holder on the battery.
• MM

  Maddox Mohsseni

  Mar 28, 2026
  1.0
  Horrible service
• TT

  Tony

  Mar 12, 2026
  5.0
  Great customer service. I will use this store more often.

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