AutoZone Auto Parts

4.4
529 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Richland Avenue W in Aiken, SC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Aiken, SC or call us at (803) 648-0161.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
424 Richland Ave W, Aiken, SC
29801, United States

Hours

Reviews

4.4
529 reviews
5 stars
355
4 stars
103
3 stars
37
2 stars
10
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Anthony, Amber, and Joe for their outstanding service.

Product Availability

Customers noted that the store generally had a good selection of parts and products, although some expressed frustration when specific items were not in stock.

Mixed Experiences

While many reviews highlighted positive interactions, there were several complaints about rude staff and poor service, particularly from a few individuals, which negatively impacted customer experiences.

Fast Service

Several customers appreciated the quick service, with many reporting being in and out of the store in a short amount of time.

Warranty Issues

Some customers experienced difficulties with warranty claims and product returns, leading to dissatisfaction with the handling of these situations.
  • HC
    Hailey Chilcutt
    Oct 30, 2025
    5.0
    Best Friend was stranded in my car a quarter mile from this location. Had to walk up and get a battery. One of the employees kindly drove me over and helped instal a new battery. Was an awful morning but they really came in clutch for me! At least I had on socks :)!
  • CK
    Cassandra Key
    Sep 19, 2025
    1.0
    The one manager in there, the older white lady is very rude. I believe her name is Michelle. She wasn’t only rude to myself, but she was rude to another customer very unprofessional.
  • SP
    Scottie Prince
    Aug 24, 2025
    1.0
    This bad because I swore by autozone for years. Oriellys being there replacement recently. Had a bad thermostat in my brother malibu and took it out for him. Came here since it was down the road. Should have took it out but was confident they gave me the right one since I had gave it to them. They didn't and wouldn't give me a refund. The dude over the counter needs to replaced. He really doesn't know how to do his job.
  • TD
    Tony J Deets
    Aug 20, 2025
    4.0
    It was fine, a typical AutoZone. The staff wasn't knowledgeable, but they were able to look up what I needed, and they had half the parts I needed. Granted, I only needed two parts, but still, it was fifty-fifty. So it was a typical AutoZone, you know, just a good, reliable auto parts store.
  • BS
    Ben Sharpe
    Aug 4, 2025
    5.0
    Doors open till 9. Always helpful.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Aiken?

AutoZone Auto Parts in Aiken is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sunday.

Where is AutoZone Auto Parts located in Aiken?

It is located at 424 Richland Ave W, Aiken, SC 29801, United States.