Advance Auto Parts

4.3
260 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 105 Citadel Dr in Aiken offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
105 Citadel Dr, Aiken, SC
29803, United States

Hours

Reviews

4.3
260 reviews
5 stars
157
4 stars
57
3 stars
20
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unhelpful.

Product Availability

Customers generally report that the store has a good selection of parts and products, often finding what they need.

Staff Knowledge

There are concerns about staff knowledge and competence, with some customers noting that certain employees lack the necessary expertise.

Store Environment

The store is described as clean and well-stocked, but some customers have noted issues with employee attitudes and service quality.

Pricing

Prices are seen as competitive, but some customers feel they are higher than those of competitors.
  • WB
    Wilson Bryce
    Nov 2, 2025
    5.0
    Even the new girl was helpful on the phone. Well, she sounded new anyway, but did well looking up my part following the prompts in the computer software and was able to locate the part quickly and accurately.
  • LM
    Lisa Miller
    Jul 23, 2025
    1.0
    The worst service anywhere. Refused to install a battery that I was going to purchase because it "was too close to closing" i had called ahead 20 minutes before told my batter was instock and they woukd help with installation, got there over 15 min before closing, was given many excuses, like "too many wires. There is a bar across it." I was female, alone, after dark with completely dead battery. Recently had ACDF and ACL surgeries and couldn't do it myself. But knew enough about it to know they just didn't want to do their job. Today, i get a call from manager Miller, same location. Trying to tell me they do carry the battery but couldn't install it because of a fuse...what??? Total BS!!! I looked it up, RAM owner book, Advance Auto site, google, several other sources including techs at other Advance Autos...this truck make and model doesnt have anything to prevent a battery installation. O'Reilly did it in 10 minutes, NO PROBLEM!!!! THE 2 INDIVIDUALS WORKING THE NIGHT I REQUESTED HELP AT CITADEL ADVANCE AUTO AND THE MANAGER TODAY, MILLER, SHOULD BE FIRED. WORTHLESS. IF ADVANCE AUTO DOESN'T TAKE POSITIVE MEASURES TOWARD CORRECTING THESE BEHAVIORS, THEY SHOULD BE PUT OUT OF BUSINESSES.
  • TM
    Traci Myers
    Jul 3, 2025
    5.0
    Easy to fine, parking lot easy to access. Employees are very friendly, knowledgeable, and helpful. We had to pick up a part for a family member. Only information we had was the year, make, and model of their vehicle. Not a problem, we were provided with excellent customer service and the exact part we needed! Thank you, Advance Auto Parts!
  • DS
    Dd. Sharie
    Jun 19, 2025
    1.0
    Went in for a windshield wiper change and the guys there (Russell and whoever was in the back) were NOT helpful at all!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*