Monro Auto Service and Tire Centers

4.0
522 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
449 Clinton Street, Woonsocket, RI
02895, United States

Hours

Reviews

4.0
522 reviews
5 stars
345
4 stars
36
3 stars
21
2 stars
16
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor communication.

Appointment Issues

Frequent complaints about appointments not being honored or staff being unavailable despite confirmed bookings.

Quality of Work

Concerns about the quality of service, with reports of unnecessary upselling and incomplete work.

Timeliness

Inconsistent service times; some customers experienced quick service while others faced long waits.

Transparency

Customers appreciated transparency in service but noted instances of overcharging and lack of clarity on repairs.
  • CC
    CarolM
    3 days ago
    5.0
    The service people were so friendly and helpful.
  • JH
    Joshua Herbison
    6 days ago
    5.0
    Clear professional communication, reasonable prices.
  • LA
    Lolita adams
    Nov 5, 2025
    5.0
    Management and Mark was very polite no waiting at the customer counter for someone to respond. I waited for about 7 minutes before Mark came and to my car. He said about 25 minutes and as I was walking out of Dollar Tree about 15 to 20 minutes later my car was being driven out of the shop ready to go. Best customer service, time, patience and very respectiful to all their customers. Thanks again Ken and Mark
  • CC
    Cxx Cassidy
    Nov 4, 2025
    1.0
    the mechanic, mark, at this location is extremely unprofessional. I went in knowing I needed an oil change asap and new brakes. I left my car with them for a whole day, and they told me it needed $1,500 worth of fixes. Okay, whatever. The issue is, they told me to come back another day and said coming in midday was fine. he’d work on it then. Next day comes, and suddenly they tell me I won’t get my car back until the next day. I got frustrated and explained that no one mentioned my car would be staying overnight. If I’d known that, I would’ve chosen a different day. I then asked for a paper of the services needed and to KEEP the parts they ordered until I can figure out if I’ll come back or not. Welp, I go to another mechanic and the guy told me my car was completely empty. He could not in his good conscience let me leave the lot without oil or my car will explode. I feel like that’s essential to know!?! Even if I didn’t pay for any services yet. So now I call this place again and I tell them to send back the parts and mark says “oh well I already did that so…..” like omg, I told you to keep them until I called! Just in case I would need it. Anyways… I then tell him that it was awful for him to not tell me my car was empty and he hung up. It was so unbelievably rude for my concerns that are very valid!!!
  • CP
    Crazy Paaji
    Oct 31, 2025
    5.0
    I went for state inspection and service was really great. I got vehicle back with 2 years sticker within 15 min. Thanks Monro for quick service!!

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides dealer-quality auto maintenance, vehicle inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes with top-quality brands like Goodyear and Cooper.

Where is Monro Auto Service and Tire Centers located?

It is located at 449 Clinton Street, Woonsocket, RI 02895, United States.