Monro Auto Service and Tire Centers

3.9
540 reviews

Business Details

449 Clinton Street, Woonsocket, RI
02895, United States
(401) 769-7672
https://locations.monro.com/ri/woonsocket/449-clinton-street

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
449 Clinton Street, Woonsocket, RI
02895, United States

Hours

Reviews

3.9
540 reviews
5 stars
352
4 stars
37
3 stars
21
2 stars
17
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful to rude and unprofessional.

Service Quality

Several customers reported issues with the quality of service, including improper diagnostics and unnecessary repairs.

Appointment Management

Many reviews highlighted poor management of appointments, with customers experiencing long waits or being turned away despite having scheduled times.

Transparency and Honesty

There are concerns about transparency, with some customers feeling they were misled about necessary repairs and costs.

Overall Experience

While some customers had positive experiences, many expressed dissatisfaction and would not recommend the service.
  • CA
    Carol Arzola
    Feb 2, 2026
    2.0
    The guy did my oil change, but forgot to change the mileage sticker and forgot to put window washer fluid also did not put air on my tires…
  • LH
    Linda Hurder
    Jan 30, 2026
    5.0
    When I entered the facility I was a little upset with my truck but the gentleman there was reassuring and calm helping me relax. I was leaving my truck there for repairs the next day. The next day he called me back 2 times keeping me informed about what was going on and was able to complete the job in 1day. I was impressed and will go back again
  • DD
    Debra
    Jan 29, 2026
    1.0
    I specifically asked them to make sure my tires were filled and my tire light was one. I also asked them to top off my fluids and the paperwork said I declined it.
  • KA
    King AJ
    Jan 27, 2026
    1.0
    Listen Don’t Go Here Bro , The Mechanic at the Counter got mad as soon as I walked in , Has an attitude for no reason . Tried to upsell me on a service I know it’s not worth . Horrible customer service
  • ST
    Sam Tartaglia
    Jan 18, 2026
    1.0
    My WORST ever experience with a mechanic. Do not go here!!!! My car went to Monro for an oil chance on Thursday. Yes, it was a little behind on oil changes. However, it was there for an oil change. After leaving Monro, the car was having issues accelerating and the check engine light came on. Made an appointment at Monro for Friday morning to deal with this. Missed work Friday. Turned out, the car was never even diagnosed Friday. On Friday, they said they didn’t have time and it would be taken in Saturday. Late Saturday, they said it would be diagnosed on Monday morning. If you couldn’t take it in the first day, don’t keep prolonging it 3 more days. Do not change times repeatedly, tell someone that it should be done by Saturday when it really won’t be and then change up again. After missing all of those days at work over an OIL CHANGE, I could not wait any longer. The car was taken to Firestone in NS, who said just needed another oil change and the oil change that Monro performed was not done properly. I paid $120 for the oil change at Monro. Missed 2 days of work. On top of diagnostics fees and another oil change at Firestone, when all that was needed was Monro doing a proper oil change. Firestone had it diagnosed and fixed in 2 and a half hours. The craziest part is that the mechanic at Monro tried to say that the car engine was a ticking time bomb and couldn’t be driven away when it was just an oil change that was needed!

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