Customer Service
The staff at the Westerly location received high praise for being friendly, helpful, and accommodating, often going above and beyond to assist customers.
Reservation Issues
Several customers reported problems with vehicle availability and reservation confirmations, leading to frustration and dissatisfaction.
Rental Process
Many reviews highlighted the smooth and quick rental process, with efficient check-in and check-out experiences.
Vehicle Quality
Customers generally found the vehicles to be clean and well-maintained, contributing to a positive rental experience.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding communication issues and service inconsistencies.