Advance Auto Parts

4.4
243 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 251 Legris Ave in West Warwick offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
251 Legris Ave, West Warwick, RI
02893, United States

Hours

Reviews

4.4
243 reviews
5 stars
161
4 stars
54
3 stars
13
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Roland and Ethan providing exceptional service.

Product Availability

Customers frequently noted that the store had a good inventory and was able to locate parts quickly, often having what they needed in stock.

Pricing

Feedback indicated that the pricing was generally reasonable, although some customers felt certain items were overpriced.

Mixed Experiences

While many reviews were positive, there were also reports of inconsistent service, with some customers experiencing rude behavior or lack of knowledge from certain employees.

Installation Services

Some customers expressed dissatisfaction with the installation service, citing issues with mandatory purchases for installation and poor execution.
  • CF
    Crystal Frates
    6 days ago
    4.0
    Liam... Extremely professional and helpful. Thanks for putting my mind at ease and making sure my vehicle was safe to have my kids in.
  • CK
    Christopher Kennelly
    Nov 14, 2025
    5.0
    My items were ready to be picked up when I got there!!!! Great staff 👍 Will definitely be back in the future
  • AS
    amber sano
    Oct 4, 2025
    5.0
    Tylor double checked the wiper blades to make sure they would fit my Bug. He was pleasant & helpful.
  • CM
    Christopher Mullen
    Sep 6, 2025
    5.0
    Hood customer service. Reasonable pricing.
  • AB
    Al Bettencourt
    Sep 4, 2025
    1.0
    Went in to buy a battery for my car. Cashier seemed less than enthusiastic but did get the battery for me. I told the cashier I was going to need help installing the battery as I am disabled. When he returned with the battery he also returned with battery post pads of which I told him I was not in need of them. He then informed me that if I didn't buy the pads, he wasn't going to install the battery for me. I then mentioned that his statement was not on the website and the website said they would install it for free. Well, being forced to buy something that I was not in need of was definitely not free and then he wasn't the one who installed the battery. He had one of his co-workers do it for me instead. Because of this I won't return to advance Auto parts. I did try to contact corporate but whenever I called them, I either got hung up on or somebody with out knowledge of the English language answered the phone and made it really difficult to even try and talk to or understand them.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*