Business Details
About
Auto Body ShopAuto Body RepairCar Rental Agency
Ken Rocha Collision, LLC is Providence, Rhode Island's premier auto collision center. We offer high-quality auto body, collision, and restoration-related repairs to Providence, RI and surrounding communities. Complimentary pickup, delivery, and loaner car services are available, along with a hassle-free collision repair process to improve the quality of care for customers. Providing expert negotiation of your entire insurance claim to get you safely back on the road. Specializing in all levels of damage, both big and small. Leave it to Ken Rocha Collision for the best collision repair.
Details
- Credit cardAvailable
- Cash onlyNot available
- RestroomAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.8
139 reviews
5 stars
129
4 stars
3
3 stars1
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff who provided exceptional support throughout the repair process.
Quality of Work
Many reviews highlighted the high-quality repairs, with vehicles returned in showroom condition and detailed thoroughly.
Insurance Assistance
The team was noted for their effective handling of insurance claims, relieving customers of stress and ensuring fair outcomes.
Communication
Frequent updates and clear communication were frequently mentioned, contributing to a smooth and transparent experience for customers.
Overall Experience
Overall, customers expressed high satisfaction with their experiences, often recommending the shop to others and indicating a willingness to return.
- SLSean LedouxJan 2, 20265.0The team at Rocha was AWESOME! They guided us through every step of the process and made sure we were taken care of. A new customer for life!
- NNNary NaryDec 23, 20255.0Ken Rocha is probably one of the best shop around , I have been so many places but nobody do bodywork like them ! We got rear ended and I was afraid my car wouldn’t come out looking new - my oh my I was wrong ; it came out looking like I just bought the car of the lot! I couldn’t be more happy with the work they’ve done . The ladies up front are just as amazing I never had to worry about anything. I def recommend this place to anyone looking for great service all around !
- LBLeah BranchNov 21, 20255.0Ken Rocha & the women in his office are amazing. They went to bat for me against the insurance company when I was in an accident and did not let up until we got a fair result. I will recommend this body shop to friends, family & anyone who will listen. They are honest, polite, knowledgeable and persistent. I am incredibly greatful I went here & will return if ever needed. Thank you!!
- GDGlenn DemersNov 17, 20255.0Dealing with a car accident is never fun. Ken Rocha’s made the entire experience a breeze. They took care of talking with insurance company, got the rental and did great work. My car looks better then when I first bought the car. The lady’s at the front desk were super helpful.
- SSSidney StanleyOct 18, 20255.0"Ken Rocha Collision, LLC provided exceptional service from start to finish. Their team was professional, courteous, and attentive to my needs. My car was repaired beautifully and looks as good as new. I highly recommend them for their quality work and outstanding customer service."
Frequently Asked Questions About Ken Rocha Collision, LLC
What services do you offer?
Our specialties include collision repair, bumper and fender repair, body panel replacement, auto painting, scratch and dent removal, and comprehensive detailing services.
Where are you located?
Our shop is located at 555 Cranston Street, Providence, RI 02907.
Do you work with insurance companies?
Yes, we manage the entire insurance claim process. This includes handling paperwork, assessing damage, and negotiating with insurance companies to ensure optimal coverage for our clients.
Do you offer free estimates?
We provide complimentary damage evaluations and estimates. You're welcome to visit our shop or call to schedule an appointment.
Is there a warranty on your repairs?
We offer a 100% lifetime guarantee on all collision repairs, providing our customers with complete peace of mind.
Can I get a rental or loaner car while my vehicle is being repaired?
We offer complimentary loaner cars and can arrange rental car delivery and return if required.
Do you offer pick-up and delivery services?
We provide complimentary pickup and delivery of your vehicle to enhance the convenience of the repair process.
How long will my repair take?
Repair durations vary based on the extent of damage. We'll provide a clear timeline after our initial assessment and keep you informed throughout the repair process.
Do you offer detailing services?
We provide interior and exterior detailing services, including waxing and engine bay cleaning, to maintain your vehicle's appearance.
Why is Ken Rocha Collision the best auto body shop in Providence, RI?
Decades of Trusted Experience
Serving Rhode Island since 1975, Ken Rocha Collision has built a reputation for excellence in auto body repair.
100% Lifetime Guarantee
Every repair comes with a lifetime warranty, showing our confidence in the quality and durability of our work.
Exceptional Customer Service
Customers consistently praise our team for being courteous, professional, and communicative throughout the repair process.
Complimentary Loaner Cars and Rentals
We offer free loaner vehicles and can coordinate rental car delivery and return—making the repair process as stress-free as possible.
Insurance Claim Experts
Our experienced staff handles insurance paperwork, damage evaluations, and negotiations, ensuring you get the best outcome with minimal hassle.
Free Pick-Up and Delivery
Can’t make it to the shop? We'll pick up and deliver your vehicle at no extra cost.
One-Stop Collision Center
From frame testing and dent repair to full paint jobs and detailing, we handle everything in-house with precision.
Bilingual Service
Our team is fluent in Spanish, making it easier for bilingual customers to communicate their needs clearly.
Community Recognition
We're the official collision center for local sports teams like the Providence Friars and PawSox, a testament to their trusted reputation.
What services does Ken Rocha Collision, LLC provide?
Ken Rocha Collision specializes in collision repair, bumper and fender repair, body panel replacement, auto painting, scratch and dent removal, and comprehensive detailing services including interior and exterior detailing and waxing.
Where is Ken Rocha Collision located?
Ken Rocha Collision is located at 555 Cranston Street, Providence, RI 02907.
Does Ken Rocha Collision work with insurance companies?
Yes, they manage the entire insurance claim process including paperwork, damage assessment, and negotiating with insurance companies to ensure optimal coverage for clients.
Are free estimates available at Ken Rocha Collision?
Yes, they provide complimentary damage evaluations and estimates. You can visit their shop or call to schedule an appointment.
Is there a warranty on repairs at Ken Rocha Collision?
Yes, they offer a 100% lifetime guarantee on all collision repairs, providing complete peace of mind.
Does Ken Rocha Collision offer rental or loaner cars while repairs are being done?
They offer complimentary loaner cars and can arrange rental car delivery and return if required to make the repair process stress-free.
What are the business hours of Ken Rocha Collision?
Ken Rocha Collision is open Monday through Friday from 8:00 AM to 4:30 PM and is closed on Saturdays and Sundays, with Saturday by appointment only.
Are there nearby places to eat or relax when visiting Ken Rocha Collision?
Yes, nearby you can find La Sonrisa 2, a Spanish restaurant, Out27 Sports Bar & Grill, an American bar and pub, and Casa Tequila Mexican Restaurant, offering Mexican cuisine and a bar. These spots are perfect for grabbing a meal or relaxing before or after your visit.
What other automotive-related services or stores are near Ken Rocha Collision?
Nearby automotive-related businesses include Ivans Car Wash and Auto Detailing for vehicle cleaning, Garcia Auto Accessories for parts and tire services, and Intoxalock Ignition Interlock for automotive parts and services.
What nearby amenities can customers access while their vehicle is being serviced at Ken Rocha Collision?
Customers can visit Dunkin' for coffee and snacks or do laundry at Lalin Coin Laundry Mat LLC, both conveniently close to Ken Rocha Collision, making it easier to manage other errands while waiting for their vehicle.